Healthcare

We are Outcreating the healthcare value chain by uniting advanced technology, deep domain expertise, and creative business models. Through domain–tech convergence, we fuse industry insight with AI-driven innovation to elevate patient and member experiences—delivering better outcomes for patients, caregivers, and clinicians.

Deep Tech-Domain Expertise

Payers

We collaborate with payers to drive enterprise-wide impact—reducing medical costs, strengthening regulatory confidence, and enhancing member experience. Our scalable digital capabilities are designed to optimize performance across the entire payer ecosystem.

Providers

We enable providers to evolve into AI- and data-powered healthcare enterprises. By integrating intelligence across the care continuum, we help improve clinical outcomes while delivering more seamless and personalized patient experiences.

Pharmacy Benefit Managers (PBMs) & HealthTech

We empower PBMs and HealthTech organizations with intelligent platforms that foster connected ecosystems, elevate user experiences, and enable sustainable cost control at scale.

Offerings

01

Experience

Experience‑led transformation across providers, payers, and PBMs, connecting access, enrollment, care, benefits, claims, authorizations, and pharmacy into intuitive, personalized, compliant end‑to‑end healthcare journeys.

02

Modernization

Modernize healthcare core systems across care, coverage, and pharmacy operations, transforming legacy platforms into secure, cloud‑native architectures that improve interoperability, regulatory readiness, innovation velocity, and cost efficiency.

03

Transformation

LTM enables healthcare transformation through interoperable, cloud‑native platforms supporting advanced care models, value‑based healthcare, and real‑time insights connecting clinical, administrative, and pharmacy ecosystems.

04

Optimization

LTM delivers AI‑driven optimization across clinical, administrative, and IT operations, improving efficiency and outcomes through intelligent automation, advanced analytics, resilient IT operations, and healthcare‑focused digital support.

05

AI for Healthcare

Responsible, scalable AI that transforms clinical decision‑making and enterprise operations—delivering measurable improvements in patient outcomes, diagnostics, operational efficiency, and differentiated healthcare experiences across the care continuum.

Awards and Recognitions

2025

LTM is recognized as an ‘Innovator’ in Avasant’s Healthcare Provider Digital Services 2025 RadarView™

2025

LTM recognized as a Leader in ISG’s Provider LensTM Snowflake Ecosystem Partners

2026

LTM ranked a leader in the HFS Horizons Report on Next-gen IT Infrastructure Services

2025

Databricks Business Transformation Partner of the Year at Data + AI Summit

See all awards

Tools and Accelerators

InteropConnect

InteropConnect, powered by OnyxOS, is LTM’s interoperability platform enabling seamless integration across web, native, and legacy systems.

Digital Enterprise Service DesK (DESK)

An AI-driven healthcare service desk that unifies automation, analytics, and persona-based support to improve experience, efficiency, and costs.

Digital Customer Experience (DCEX)

LTM’s proprietary DCEX framework evaluates experience maturity across healthcare journeys, enhancing digital interactions for all stakeholders.

Patient 360

Patient 360 provides a unified view of patient data, integrating EHRs,claims, service interactions and demographics to deliver holistic insights for COPD patients.

Stories of Outcreation

USD 1.5 Million Savings, Zero Grunt Work: Transforming Healthcare Analytics

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Building Security Infrastructure for a US-based Veterinary Services Provider

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Achieving 99.4% customer retention with personalized care for a leading healthcare player

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Infrastructure Vulnerability Assessment and Penetration Testing for a Leading Health Tech Giant

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Our Trusted Partners

Insights Hub

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Meet LTM’s Healthcare Leaders

Our healthcare leaders bring deep experience across payer and provider operations, care management, and health plan transformation. They help you navigate regulatory complexity, improve operational efficiency, and accelerate the delivery of affordable, high-quality care to patients.

Mani Venkatachalam

Mani Venkatachalam

Chief Business Officer

Healthcare & Life Sciences

Uma Shankar

Uma Shankar

Global Delivery Head

Healthcare & Life Sciences

Are you
ready?

The most forward-thinking leaders aren't just adopting new tools. They are taking Business Creativity to the next level. To not simply outperform the market, but to Outcreate it.