Outcreate Your Managed Services with LTM

Move beyond traditional Application Management Services that only react to tickets and incidents. Adopt a proactive model that detects and fixes issues before they impact the business. Replace labour-led cost savings with productivity-driven gains—unlocking over 30% immediate savings.

Outcreate Service Management

Get round-the-clock support and monitoring with proactive, always-on application services designed to prevent issues, not just respond to them.

Proactive observability

Achieved through automation CMDB/KEDB, infra synergy, and SOP-driven automation. This ensures strong operational performance with a sharp focus on shift-left and ticket avoidance.

Flexible operating model

Powered by AIOps, self diagnostics, and joint innovation. L1 and L1.5 tickets are handled through agentic AI and automation.

Zero maintenance operations

Self-diagnostics and self-healing capabilities. L2 and L3 services managed by AI agents, redefining how AMS services scale and perform.

Our AMS Transformation Framework

Given sensitivities around privacy in AI infusionng, LTIM designed the FAIR construct to enable end-to-end address entire transformation that remains fully transparent to customers.

AI-native delivery model

An enterprise knowledge fabric delivers augmented intelligence across every step of the SDLC and SMLC, powered by the industry-leading BlueVerse platform.

FAIR engagement construct

A flexible model that promotes Accountability, enables Integrated governance, and ensures Reliability.

Customer delight

Productivity transformation through thru self-service tools and persona- driven tailored services.

Accelerating to the desired future state

Leverage niche expertise, proven accelerators, and a strong partnership ecosystem help fast-track transformation.

Enabling business innovation

Pre-built solutions acrossof iIndustry domains, technology, & hyperscaler’s’ innovation, and LTIM investments.