Outcreate Service Management
Get round-the-clock support and monitoring with proactive, always-on application services designed to prevent issues, not just respond to them.
Proactive observability
Achieved through automation CMDB/KEDB, infra synergy, and SOP-driven automation. This ensures strong operational performance with a sharp focus on shift-left and ticket avoidance.
Flexible operating model
Powered by AIOps, self diagnostics, and joint innovation. L1 and L1.5 tickets are handled through agentic AI and automation.
Zero maintenance operations
Self-diagnostics and self-healing capabilities. L2 and L3 services managed by AI agents, redefining how AMS services scale and perform.
Our AMS Transformation Framework
Given sensitivities around privacy in AI infusionng, LTIM designed the FAIR construct to enable end-to-end address entire transformation that remains fully transparent to customers.
AI-native delivery model
FAIR engagement construct
Customer delight
Accelerating to the desired future state
Enabling business innovation