- SIAM Advisory
SIAM advisory
Unlock the full potential of multi-provider service models
LTM’s SIAM Consulting enables clients to maximize the benefits of multi-provider service models. We deliver a seamless, value-based service experience with the highest levels of operational accountability and transparency.
Our practical approach to SIAM creates and enables standardized and harmonized processes, platforms, and governance across supplier-provided services aligned with organizational culture and ethics.
Connect with us to design, deploy, align, or refine existing SIAM services through our vast experience and expertise:
- SIAM Assessment
- SIAM Design and Deployment
- Governance Design
- Operating Model Design
- Process Harmonization and Integration
- Tools and Platform Advisory
Our Offerings
Assess, analyze and recommend best practices for existing or new multi-supplier ecosystems, through best practice-based advisory and toolkits
Design and deploy Service Integration and Management processes, service levels, operational value chains, collaboration agreements and tools using our HINgE framework for enterprises across all business lines and verticals
Design and enable governance and control objectives needed for accountability and transparency across SIAM-provided services, at all strategic, tactical, and operational levels
Design, develop and manage operating models for complex business scenarios at all levels of SIAM operations
Process harmonization, standardization, and integration across the service ops environment for operational excellence and an improved staff and customer experience at a lower cost
Provide assessment and advisory on tools required to enable enterprise-wide integration of processes and governance
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