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  • What we do
    CAPABILITIES
    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
    • Industry.NXT
    Business AI
    • BlueVerse
    PROPRIETARY OFFERINGS
    • GCC-as-a-Service
    • Unitrax
    • Voicing AI
  • Industries we serve
    INDUSTRIES
    • Banking
    • Capital Markets
    • Communications, Media and Entertainment
    • Energy & Utilities
    • Healthcare
    • Hi-tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Retail and CPG
    • Travel, Transport and Hospitality
  • About us
    ABOUT US
    • Company
    • Investors
    • Brand
    • Newsroom
    • Partners
    • Insights
    • Environment, Sustainability and Governance
    • Diversity, Equity and Inclusion
  • Careers
Contact
  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. What we do
  3. Consulting
  4. Strategy, Experience, and Applied Innovation
  5. Experience Transformation

Customer Service
Accelerate transformation at the intersection of business, technology, and experience

  • Our Offerings

Experience Transformation

Focus on your desired customer segments; create an experience that would delight them.

Our process starts with focusing on users and finding a value proposition for them to engage with your brand, product, or service. We use benchmarking and in-depth user research methods to understand where your product could do better.

With tools like Service Design, we help you re-imagine the best experience for your customers while orchestrating the back-end services. We help you get the best out of your marketing, commerce, customer services, and enterprise platforms by designing a delightful, feasible, and viable experience.

Our experience transformation teams cover the full range of creative capabilities, including strategy, creative direction, UX writing, UX design, UI design, User research, and User testing. Visit our Experience Studios in the US, UK, and India for a structured, outcome-based workshop.

Our Offerings

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Focus on your target audience and build a value proposition for them to experience your product or services. Create and validate your designs using rapid prototypes. Build a product backlog.

Understand user behavior and what affects conversion. Use a mixed method of web analytics and user interviews/observations to find the root cause.

Analyze your customer’s journey using LTM’s step-by-step customer journey mapping framework. Identify pain points and opportunities to improve.

Accelerate and scale your design operations, whether it is research, UX, UI or User testing with LTM’s end-to-end design services.

Make dashboards less overwhelming and more insightful and actionable. Design bespoke solutions or get the best out of your BI tool.

Contact Us

It’s time to Outcreate

Outcreate Your Business

  • Industries
  • iRun
  • iTransform
  • Business AI

Outcreate with LTM

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  • Company
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Outcreate Together

  • Investors
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LTIMindtree Logo

It’s time to Outcreate

  • Industries
  • iRun
  • iTransform
  • Business AI
  • Brand
  • Company
  • Careers
  • Locations
  • Investors
  • Newsroom
  • Partners
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