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  3. LTM named leader in the Avasant Intelligent ITOps Services 2025–2026 RadarView

LTM named leader in the Avasant Intelligent ITOps Services 2025–2026 RadarView

Mar 17, 2026

LTM has been recognized as a leader in the Avasant Intelligent ITOps Services 2025–2026 RadarView. This acknowledgment highlights our ability to integrate human insights with intelligent systems, helping enterprises adopt high-availability, SLA-driven ITOps operating models for sustained growth and momentum.

What Avasant highlights about LTM

BlueVerseTM: LTM’s AI platform for operations

BlueVerseTM: LTM’s AI platform for operations

BlueVerse accelerates IT modernization and ITOps automation through unified workflows and AI-assisted execution, so teams reduce ticket volume, improve mean-time-to-repair (MTTR), and keep critical services stable at scale.

Measured client outcomes

Measured client outcomes

Delivered IT operations and automation programs for Fortune 500 energy providers, global manufacturers, and leading insurers, including up to 30% reduction in application and infrastructure downtime and 312% ROI on the transformation program.

Ecosystem partnerships that speed execution

Ecosystem partnerships that speed execution

Strategic partnerships for platform integration and joint delivery with ServiceNow, Aramco Digital, Hewlett Packard Enterprise (HPE), and Dell. These partnerships help enterprises standardize hybrid and multi-cloud operations, automate IT service workflows and runbooks, and deliver industry-specific capabilities that improve reliability and operational control.

Global delivery strength built for enterprise ITOps

Global delivery strength built for enterprise ITOps

15,000+ IT operations, cloud, and automation professionals, 9,000+ cloud, ITSM, and security certifications, and 150+ delivery locations supporting 24x7 global operations coverage, so enterprises can sustain service levels across regions and time zones.

Why this matters for CIOs and IT operations leaders

Intelligent ITOps is becoming the control layer for modern IT. Enterprises need fewer P1 and P2 service incidents, faster recovery from outages and degradations, stronger alignment with audit and regulatory requirements, and predictable run costs across applications, infrastructure, and platforms.

All this requires more than point tools for monitoring, ticketing, and scripting.

  • Enterprises need unified workflows across IT service management, observability, and automation
  • Governed autonomy to prevent unsafe production actions.
  • Clear outcome ownership so automation improves SLAs instead of creating new failure paths.  

Analyst view

LTM’s Intelligent ITOps capabilities support end-to-end operations with AI agents, predictive monitoring, and automated workflows. The approach helps reframe incident response, application modernization, and governance into an integrated operating model, so teams can spend less time on repetitive recovery work and more time improving reliability and change velocity.

 

Future vision

With over USD 40M invested in proprietary automation tools and talent, LTM is outcreating intelligent operations across APAC, Europe, and North America with a focus on owning outcomes and regulatory alignment.

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