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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Warehouse Automation using SAP EWM/MFS for World Leader in Insulation Services

Aug 02, 2022

  • Client
  • Challenges
  • LTM Solution
  • Business Benefits
  • Client
  • Challenges
  • LTM Solution
  • Business Benefits

Client

The client is a Denmark-based world leader in stone wool solutions covering building insulation, industrial and technical insulation for the process industry, marine and offshore, customized solutions for industrial applications, wall and facade systems, acoustic ceilings, horticultural substrate solutions, engineered fibers solutions, noise and vibration control. 

Challenges

  • Harmonize warehouse processes across the client group; use the best practice and change management based on standard SAP/EWM solution.
  • Increase customer satisfaction based on full product movement transparency.
  • Increase efficiency of work and safety in operation.
  • Reduce workload cost and dependency on manual decisions; increase automatization of warehouse processes.

LTM Solution

  • To harmonize the warehouse processes, LTM conducted the global Business Blueprint (BBP) workshop for 36 warehouses spread across 30 countries. Also, three global templates were created depending on the complexity and processes used in warehouses. LTM also conducted the show-and-tell session to give proper visibility to customers on the final solution and process.
  • To achieve the complete transparency of each pallet LTM implemented the handling unit management with SSCC number, RFID functionality was also implemented for improving the operational efficiency and accuracy. GPS solution was implemented for bin confirmation and to avoid the wrong material picking. A customized Fiori application was developed for forklift driver to perform all the warehouse operations, and for a better user experience.
  • Warehouse automation by integrating the warehouse control system with production conveyor by using the SAP MFS (Material flow system), implemented the advanced production integration for repetitive manufacturing scenarios.
  • With the help of stock upload tools and migration templates, LTM was able to achieve a successful master data cutover and smooth Go-Live. 

Business Benefits

  • Improved space utilization by 20%.
  • Improved resource utilization by 25%.
  • Reduction in customer return by 70%.
  • Complete traceability of materials. 
  • Improved customer satisfaction.
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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