Solution
The client faced significant challenges due to global supply chain issues, resulting in a 90% reduction in meter volume with no anticipated recovery date. To address this, LTM implemented a two-phase solution:
- Short-term solution: Procured 15,000 AMI meters from a partner and integrated them with existing systems to avoid manual meter readings.
- Long-term solution: Selected and implemented an alternate AMI vendor and upgraded the internal system architecture to support the new meters. This included setting up a head-end system, processing meter data, and leveraging AWS infrastructure for seamless integration.