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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Streamlining HR Business Processes with Oracle HCM for Leading Indian Bank

Dec 01, 2021

  • Client
  • Business Challenges
  • LTI Solution
  • Modules Implemented
  • Business Benefits
  • Client
  • Business Challenges
  • LTI Solution
  • Modules Implemented
  • Business Benefits

Client

The client is the fourth largest Indian private sector bank by market capitalization, headquartered in Mumbai, India. During this project, it acquired another bank, increasing the overall employee count to 30,000

Business Challenges

  • Implementation and rollout of Oracle HCM 
  • Streamlining critical HR business processes using smart configuration  
  • Proper and clean mapping of organizational structure 
  • Configuration of the Taleo system with an innovative approach to meet complex business requirements 
  • Managing exit processes, the performance management and checklist functionalities of Oracle Cloud HCM  
  • Deploying learning solutions to address the training requirements for all subsidiaries

LTI Solution

  • Total implementation time : six months, encompassing the following stages:
  1.  Deploy: Begin with 19,000 employees  
  2. Configure  
  3. Build: Added 11,000 employees from the acquired entity
  4. Test: The time between the “Build” and “Test” phases was 17 days, and LTI accelerated the rollout within a challenged timeline
  5. Go-Live
  •  Developed reusable tools and templates to boost scalability    

Modules Implemented

  • Taleo Recruiting and Onboarding
  • Taleo Learning  
  • Oracle Cloud HCM, Benefits 
  • Goal and Performance Management

Business Benefits 

  • Streamlined and reengineered business processes
  • Enhanced user experience  
  • Increased recruitment and onboarding process efficiency by 10%
  • Replaced manual CTC calculation for offer letters and enabled joining kit availability for candidates 
  • Ensured business continuity with the successful migration historical data 
  • Implemented a single Taleo portal URL for all subsidiaries 
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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