Personalized pathways
LTM’s Personalized Pathways framework enables persona-based service delivery for industrial manufacturers, addressing challenges like siloed data and lack of customization. Using industrial manufacturing buyer personas, it allows for the delivery of tailored services for industrial clients. Manufacturing customer segmentation is achieved through empathy mapping, design thinking, and analytics. It optimizes B2B SEO for manufacturers, workflows across sales, operations, and service. The approach improves KPIs, reduces ticket resolution time, and enhances employee experience, creating scalable, human-centric digital transformation for global enterprises.
