About the Client
The client is a global business travel management leader with one of the world’s largest travel networks, spanning more than 2,000 locations. Its mid-office system supports major global distribution systems and plays a critical role in how the business manages travel operations, acquisitions, and service continuity across markets.
Over time, that system became both essential and limiting. Built on legacy IBM technology and expanded to more than 2 million lines of code, it carried the weight of decades of business logic. It helped run the business, but it also made cloud integration more difficult, increased licensing and data center costs, and slowed the company’s ability to support rapid growth.
For a business travel company operating in a market shaped by digital expectations, acquisition activity, and time-sensitive service commitments, that was not sustainable. The client needed to modernize its core platform without losing the functional depth that kept day-to-day operations running.