Outcreating Cyber Resilience at LTM with Cisco Secure Access

About Us

We are a global technology consulting and digital solutions company with 80,000+ people operating across 30+ countries. Our teams work across cloud, data, cybersecurity, and enterprise platforms, serving clients in industries where security and resilience aren't optional.

Hybrid work is our reality. Thousands of employees connect daily from offices, homes, client sites, and co-working spaces, accessing critical applications across multi-cloud environments. That scale and complexity meant our own security infrastructure had to perform at the same standard we demand for our clients. It didn't. And we knew it.

Business Challenges

Our security stack had grown organically over the years. Multiple vendors. Overlapping tools. No single view of what was happening across the environment. We were managing complexity, not reducing it. And as our workforce shifted to hybrid, the cracks became impossible to ignore.

• Fragmented visibility: Multiple point solutions across vendors created silos. Our security teams spent more time correlating data across dashboards than responding to actual threats.
• Legacy architecture under pressure: VPN-based, perimeter-first infrastructure wasn't built for a cloud-first world. Remote access bottlenecks slowed our people down and widened the attack surface.
• Inconsistent policy enforcement: Security policies drifted across systems. What applied in one environment didn't hold in another, creating compliance gaps and governance blind spots.

We needed to stop patching and replace the old model.

Our Approach

We partnered with Cisco to deploy Secure Access, their SSE platform, and rebuild our security architecture from the ground up on Zero Trust principles. No incremental fixes. A full shift from perimeter-based defense to cloud-delivered, identity-driven security.

The engagement started with a risk-based assessment of our existing environment. We mapped every gap, prioritized by exposure, and built a phased roadmap to transition without disrupting daily operations for 80,000+ users.

• Identity-first access control: We moved authentication from network location-based to identity- and context-driven. Every connection now validates the user, device posture, and application context before granting access. No implicit trust.
• Unified security platform: We consolidated fragmented point solutions into Cisco's integrated stack: Secure Web Gateway, Cloud Access Security Broker, Data Loss Prevention, DNS Security, Firewall-as-a-Service, Intrusion Prevention, and Advanced Malware Protection. One platform. One policy engine. One view.
• Zero Trust Network Access (ZTNA): For 6,000 users requiring private application access, we deployed ZTNA and VPN-as-a-Service through Cisco Secure Private Access, replacing legacy VPN infrastructure entirely.
• Proactive experience monitoring: We layered in Cisco's Experience Insights for real-time Digital Experience Monitoring, giving our teams visibility into performance issues before users reported them.

The design philosophy throughout was simple: secure everything, complicate nothing. Every component had to reduce friction for our people while strengthening protection across the environment. 

Business Benefits

• 80,000+ users secured in under 4 months: Full enterprise-wide deployment across geographies, completed without disrupting business operations or workforce productivity.
• 20% reduction in total cost of ownership: Consolidating multi-vendor point solutions into a single platform eliminated redundant licensing, reduced management overhead, and simplified vendor relationships.
• Unified visibility across the security environment: One platform, one policy engine, one dashboard. Security teams shifted from correlating siloed data to proactively responding to threats through a single pane of glass.
• Reduced attack surface: Replacing legacy VPN with identity-driven, Zero Trust access eliminated implicit trust paths and closed exposure gaps across remote connections.
• Proactive issue detection before user impact: Digital Experience Monitoring with Cisco Experience Insights provided teams with real-time visibility into performance degradation, enabling resolution before tickets were raised.
• Stronger compliance and governance posture: Unified policy enforcement across all environments eliminated policy drift, reducing compliance gaps that previously required manual reconciliation.

Conclusion

This deployment changed how we think about security. Not as a set of tools layered on top of infrastructure, but as an architecture designed around people, identity, and context. We rebuilt from the ground up, and the results speak for themselves.

More importantly, what we learned internally now shapes how we help enterprises make the same shift. Every challenge we faced, every decision we made, feeds directly into the methodology we bring to clients. We proved it to ourselves first.

Leadership Quote

"We didn't want to advise enterprises on Zero Trust without living it ourselves. Deploying Cisco Secure Access across our 80,000+ workforce gave us firsthand proof of what works at scale, what to prioritize, and where the real value sits. That experience sharpens how we Outcreate cyber resilience for the enterprises we serve, and positions us as the Business Creativity partner they need to make this shift with confidence."

Chandan Pani – CISO, LTM