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  • What we do
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    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center
  4. Outcreating Cloud Agility With 30% Lower Costs and 2x Performance

Outcreating Cloud Agility With 30% Lower Costs and 2x Performance

About Client 

The client is a major global environmental services provider headquartered in France. It delivers sustainable solutions that address critical environmental challenges worldwide.

Market Trends

Environmental services companies face increasing pressure to deliver sustainable outcomes amid stricter regulations and rising climate concerns. Optimizing resources and reducing carbon footprints require scalable, reliable technology.

However, many organizations still rely on legacy, on-premises systems that are costly and difficult to scale. These limitations slow decision-making and restrict innovation. For the client, these challenges translated into rising costs, performance issues, and limited ability to scale operations efficiently.

Business Challenges

Building on these pressures, the organization faced several operational and technological hurdles stemming from its outdated, complex IT infrastructure.

  • Legacy architecture for critical applications: 

Business-critical applications relied on outdated storage systems, impacting agility, data visibility, and licensing costs.

  • Unsustainable costs: 

Maintaining the legacy environment required high capital expenditure, draining resources that could be used for innovation and sustainability efforts.

  • Limited scalability: 

The shared system design could not support evolving business demands, restricting growth and flexibility.

  • Frequent performance bottlenecks: 

System breakdowns disrupted operations, risking service continuity for essential water, waste, and energy management functions.

  • Lack of vendor support: 

Technical support responses were slow and largely ineffective. No long-term resolution was offered with a lack of collaboration between the client and the existing vendor. Ongoing issues persisted with no sustainable solutions or meaningful partnership.

  • Business impact: 

Performance issues resulted in multiple production outages and global downtime. SAP Exchange Zones became inaccessible, disrupting integrations and SAP operations. Critical file transfers and job executions were delayed, directly impacting business continuity and operational efficiency.

These challenges drove the client to pursue a comprehensive modernization strategy focused on scalability, cost reduction, and enhanced reliability.

LTM’ s Solution

LTM partnered with the client to design and implement a future-ready cloud transformation leveraging AWS native services. The approach focused on building a resilient, scalable, and cost-efficient environment while ensuring business continuity throughout the transition.

LTM suggested a multi-pronged remediation strategy that transitioned the organization away from the existing system and stabilized their storage environment by using AWS native services.

Key initiatives included:

1. Comprehensive Assessment

  • Performed deep assessment of the existing environment
  • Provided cloud native, scalable and robust storage solutions
  • Identified critical pain points related to the existing architecture

2. Large-Scale Data Migration Strategy

  • Designed and implemented a robust migration plan leveraging AWS FSx for NetApp ONTAP
  • Ensured data integrity and security through encryption, validation checks, and rollback mechanisms

 3. Strengthened Data Governance During Migration to AWS FSx

  • Implemented StorageX to enable seamless data migration with minimal downtime and zero data loss during transition.
  • Applied CIFS share policies and configured snapshots to ensure robust backup and recovery capabilities
  • Integrated AWS CloudWatch metrics for proactive monitoring and to maintain compliance with operational standards

"Our client is a valued partner, and this engagement reflects our shared commitment to driving innovation and operational excellence. By leveraging AWS-native technologies, we have built a scalable and resilient digital foundation that supports Customer’s growth ambitions while delivering measurable business impact."

Business Benefits

The AWS-driven transformation delivered measurable business value, addressing the client’s core operational and technological challenges while setting the stage for sustainable growth.

  • Achieved a 30% reduction in infrastructure costs through migration to AWS-native solutions, leveraging resource scaling and eliminating excess hardware.
  • Delivered a 2x increase in performance by migrating systems to AWS-native solutions, eliminating CPU bottlenecks and enabling faster data processing and reliable Visual TOM—Workload Automation Scheduler (VTOM) job execution, even during peak workloads.
  • Improved system reliability through a high-availability architecture, reducing downtime and strengthening business continuity and operational stability.
  • Attained 99% of operational resilience post-migration, reducing outages and improving business continuity.
  • Enhanced operational efficiency through automation and modern AWS tools, simplifying processes, reducing manual effort, and enabling faster, data-driven decision-making.

AWS Services Used

Amazon FSx for NetApp ONTAP, AWS Data Sync, Amazon EC2, Amazon S3, AWS CloudWatch, AWS Backup & Snapshots, AWS Audit Trail

Conclusion

By modernizing legacy systems and leveraging AWS-native technologies, LTM enabled the the client to build a scalable, resilient, and cost-efficient digital foundation. The transformation eliminated persistent performance issues, reduced operational risk, and improved system reliability.

With a modern cloud environment in place, the organization is better positioned to scale operations, respond to evolving business demands, and drive long-term sustainability. The platform also enables future opportunities in automation, performance optimization, and data-driven decision-making.

It’s time to Outcreate

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It’s time to Outcreate

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