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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Migration of PeopleSoft and Hyperion to Cloud with 24*7 Robust Support for US-based Provider of Loyalty & Marketing Services

Dec 01, 2021

  • Client
  • Business Challenges
  • LTI Solution
  • Business Benefits
  • Technology/Module/Version
  • Client
  • Business Challenges
  • LTI Solution
  • Business Benefits
  • Technology/Module/Version

Client

The client is a US-based provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data.

Business Challenges

  • The client runs PeopleSoft 9.2 with large workloads and high infrastructure costs
  • Need for infrastructure that can handle large volumes of data (~6TB) 
  • Performance issues, including high latency, suboptimal server performance, and more
  • Lack of a contingency plan resulting in user disruption during an event of outage
  • No turnkey backup and disaster recovery plan to protect against DC region downtime/failure
  • Decreased operational efficiency of in-house data centers and lack of state-of-the-art security features. 

LTI Solution

  • Built and deployed a high performance, scalable, and agile Oracle platform with Oracle Cloud
  • Migrated Oracle PeopleSoft (HR and Finance), Phire, and Vertex Oracle Exadata to Oracle Exadata PaaS
  • Redesigned secondary site with asynchronous storage replication with the automated launch of VMs in case of DR 
  • Accelerated lift and shift (as-is) migration for the application, with no changes in application architecture (25+ TB of data transferred)
  • Migrated Hyperion and OBIEE Oracle Exadata to Oracle IaaS 
  • Provided shared service support model with monitoring and real-time notification (24*7)

Business Benefits 

  • Migration to Oracle Cloud resulted into:
    • USD 1 million  in overall saving in the first year 
    • 40%  lower operating costs   
    • 30% increase in operational performance  
    • 60% reduction in provisioning time
    • 25% optimization in memory compared to on-premises infrastructure    
  •   Zero business disruption and a highly secured system  
  • Greater flexibility with integration across multi-cloud and on-premises applications running side-by-side
  • Increased virtual footprint and reduced administrative overheads  
  • Future-ready platform with low TCO                                             

Technology/Modules/Version 

  • Oracle PeopleSoft (HR and Finance) 
  • Phire
  • Vertex Oracle Exadata 
  • OBIEE Oracle Exadata 
  • Hyperion
  • Oracle Cloud Infrastructure  
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calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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