Lab Operations Standardization, Optimization, and Automation for a Leading Pharmaceutical Company

Client

The client is an innovative, global healthcare leader focusing on product categories including diabetes, cancer, vaccines, and hospital acute care.

Challenges

• Lack of standardized lab processes adhering to common set of lab operating principles.
• Lack of integration of business applications with lab information management system for logging product details with sample plan types and containers used.
• Manual entry steps leading to productivity loss and is prone to errors. 

LTM Solution

• Consolidated lab operations data into single, homogenous Labware LIMS Platform. 
• Automated lab testing process leading to paperless lab by creating WIP queries, distribution lists, worksheets, and labels once samples are logged into the system. 
• Eliminated manual error and manual entry by automating sample transfer process between multiple test locations, enabling complete synergy for sample movement. 
• Provided hands-on training and supported lab personnel to address any changes to the required site protocols. 
• Enabled seamless integration of lab operations data with lab analytics across the global network. 
• Real-time information dashboard to provide the physical inventory across the labs.

Facets of Labware LIMS solution Implemented

Lab Information Management System

• Digital Lab Information 
• Maintenance Register 
• Automated Approvals 
• Sample Traceability 
• Lab Data Analytics 
• Automated and Democratized Reports

Business Benefits

• Improved COC (Certificate of Compliance) with real-time electronic records to track sample movements.
• Enhanced decision-making with access to reliable data.
• Improved the overall efficiency and effectiveness of lab operations by 12%.
• Improved data integrity with right first-time (FTR) metrics.