The client is a global leader in aluminum and copper manufacturing, with operations spanning 52 units across 10 countries. Recognized as the world’s most sustainable aluminum company for five consecutive years, the organization plays a pivotal role across the entire metals value chain—from mining and refining to rolling, extrusion, and foil production.
Manufacturing companies are modernizing to address inefficiencies in supply chains and manufacturing processes. They are moving away from outdated systems to improve real-time visibility and reduce disruptions. Advanced data management solutions are adopted to minimize delays and ensure timely deliveries.
The integration between Oracle E-business Suite (EBS) R12 and Oracle CX Cloud has streamlined order management for our client, a leading aluminium and copper products manufacturer. It enables seamless interfacing of customer orders and invoices, real-time data access, and efficient order tracking. The integration also converts customer complaints into RMA orders, handles freight charges, and item creation, ensuring compliance with local regulations, including GST invoice interfacing.
Manufacturers are fast-tracking modernization to tackle inefficiencies in supply chains and production workflows. With rising global demand and tighter delivery timelines, companies are moving away from legacy systems to enable real-time visibility, automation, and predictive insights.
Cloud-based integration frameworks are gaining momentum, driven by the need for agility amid freight volatility, regulatory shifts, and complex trade dynamics. For sectors like aluminum and copper manufacturing, where high-volume transactions and compliance with local regulations like GST are critical, robust data orchestration has become essential.
Integrated platforms—such as Oracle E-Business Suite (EBS) and Oracle CX Cloud—are helping manufacturers improve order lifecycle management, streamline customer interactions, and ensure operational resilience.
LTM in partnership with Oracle, is supporting this industry-wide shift by enabling manufacturing process automation, accelerating cloud adoption, and helping clients build future-ready, connected operations.
The client faced difficulties due to several reasons:
Integrated Oracle E-Business Suite (EBS) R12 with 25+ internal and external systems across nine sites, eliminating fragmented data flows. This reduced manual touchpoints, resolved system disconnects, and laid the foundation for seamless, real-time process orchestration.
Addressed data lag issues by ensuring business-critical information was updated and accessible instantly. This improved operational responsiveness, reduced delays in order fulfillment, and enhanced end-to-end visibility.
Automated product tracking and improved data handling accuracy across the supply chain. This minimized manual entry errors, strengthened inventory reliability, and ensured tighter control over material movement and traceability.
Standardized production data capture to ensure consistency and accuracy across manufacturing workflows. This alignment helped reduce waste, improve product quality, and ensure reliable, audit-ready records.
Eliminated error-prone manual tax matching processes, significantly reducing compliance risk and improving financial accuracy. This also accelerated month-end closure cycles.
Streamlined statutory reporting and invoicing, helping the client meet regulatory timelines with greater confidence and fewer manual interventions.
Provided real-time visibility and proactive monitoring of integration flows. This allowed quick detection and resolution of transaction issues, mitigating the operational impact of OIC and SOA’s limited data retention capabilities.
Enabled mobile access for creating Work Orders, Work Requests, and Permits without VPN dependency. This improved field workforce productivity and responsiveness, supporting more agile asset maintenance and issue resolution on the go.
The implementation of OIC and SOA Suite streamlined processes, reducing time to market by up to 100%.
Automation and integration solutions eliminated manual tasks, saving approximately 900 person hours in invoicing and payment processing, thereby boosting productivity.
The new integration framework simplified maintenance, reducing support efforts by 40% and minimizing downtime and disruptions.
Improved efficiency and faster processing reduced working capital needs. Optimized inventory levels and enhanced cash flow enabled more effective resource allocation, ensuring financial stability and flexibility.
Modern integration solutions established a flexible IT landscape, enabling easy scalability and faster adoption of new systems and technologies to support long-term manufacturing process automation and innovation.
By modernizing its integration landscape with OIC and SOA Suite, the client successfully overcame critical inefficiencies. LTM’s solution improved data orchestration, system reliability, and operational agility.
With measurable outcomes such as increased productivity, better compliance, and a future-proof IT landscape, the client is now well-positioned for continued growth through sustained supply chain process optimization and strategic manufacturing process automation.
At LTIMindtree, we integrate systems to spark real transformation. Our collaboration with a global aluminium and copper leader demonstrates how modern integration can reshape supply chain operations. By rearchitecting their landscape with Oracle technologies, we’ve helped establish a resilient, intelligent foundation that supports long-term operational excellence and innovation.
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