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  • What we do
    CAPABILITIES
    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
    • Industry.NXT
    Business AI
    • BlueVerse
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    • GCC-as-a-Service
    • Unitrax
    • Voicing AI
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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Near-Real-Time Data-to-Insights Cloud Platform for a Global Networking Technology Leader

Mar 01, 2023

  • Client
  • Challenges
  • LTM Solution
  • Business Benefits
  • Client
  • Challenges
  • LTM Solution
  • Business Benefits

Client

A multinational digital communications technology conglomerate that develops networking hardware, software, telecommunications equipment, and other technology services and products.

Challenges

The client used multiple financial data platforms such as Snowflake, HANA, TERADATA, Hadoop, and Tableau. Access to the data was cumbersome and time-consuming owing to undefined processes. There was also an absence of approval workflows, with a bulk of approvals done using email. This caused inconvenience in understanding approval logs and access. 

The client was looking to:

  1. Reduce the access, data subscription, and ingestion processing time
  2. Automate approval workflows to access data seamlessly
  3. Increase confidence in the accuracy of user access to platforms

LTM Solution

  • Team LTM developed a single application for 74K+ users to manage access across different data platforms.
  • Standardized critical data from various sources (TD, Snowflake, HANA, Oracle) and made it conducive to ingest without manual intervention.
  • Enabled a monitoring process to detect discrepancies in the feeds.
  • Enabled tracking of employee movement to manage data access in case of role changes.

Business Benefits

  • Reduced processing time from 2-3 weeks to ~2min
  • Improved user experience with automated workflows 
  • 100% automation of the account provision process
  • Complied with the Sarbanes-Oxley Act (SOX) of 2002 through accurate and complete platform access
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

It’s time to Outcreate

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It’s time to Outcreate

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