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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Greenfield AWS Setup Application Modernization Using Kubernetes

for an Indian InsurTech Unicorn Backed by One of the Large Global Insurance Conglomerates

Mar 01, 2022

  • Client
  • Challenges
  • LTM Solutions
  • Business Benefits
  • Client
  • Challenges
  • LTM Solutions
  • Business Benefits

Client

The client is an India-based general insurance company, offering a robust InsurTech platform to provide digital insurance services to its customers. This company provides a wide range of products, ranging from Health to Motor and Travel Insurance, boasting end-to-end digital customer onboarding and support across all its products.

Challenges

  • The client wanted to deploy one of their core insurance applications on AWS, as they needed quicker scaling to accommodate their exponential growth.
  • They had created the microservices for the Non-ABS insurance applications, which they wanted to containerize and deploy on Kubernetes cluster on AWS

LTM Solutions 

  • This being the first cloud deployment for the client; a greenfield AWS landing zone setup was automated, establishing organization and supporting accounts.
  • A complete infrastructure build was automated using Terraform scripts, which were replicable for future deployments as well 
  • A microservices-based architecture, with container management using Kubernetes, CI/CD using Jenkins and Maven, and configuration management using Ansible, was implemented. The complete architecture was designed on a scalable model within auto-scaling groups, to tackle immediate spurt in the policy processing count.
  • Using the implemented architecture, the client was able to scale up their processing performance by 100 times during the pandemic, for digital policy issuance.
  • In addition to the continuous consulting engagement with the client and end customers for enhancements, LTM also engaged to maintain the client’s environment 24x7, through its managed services offering

Business benefits

  • 500+ VMs environment scaled using new architecture 
  • 5X increase in app performance
  • 20000+ transactions handled successfully by agent portal per day
  • Deployment time reduced after automation
  • 80000+ applications were processed per day, helped save 15% cost by moving to cloud
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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