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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Distribution Management on Cloud Saves $15Mn for a CPG giant

Sep 01, 2024

  • Client Overview
  • Challenges
  • LTM Solution
  • Business Benefits
  • Client Overview
  • Challenges
  • LTM Solution
  • Business Benefits

Client Overview

The client is a leading consumer goods enterprise with home, personal care, and food business lines with a global presence spanning over 180 countries.

Challenge

The client faced the challenge of managing disparate distribution management systems globally. These systems were unable to support business innovations in their route to market. Moreover, there were disparate business processes across different regions, which lacked tight master data controls. As a result, the total cost of ownership was high, which further compounded the issue.

LTM Solution

  • Implemented a global cloud-based distributor management solution on SAP, overhauling the existing distribution management systems.
  •  Rolled out the complex SAP IS retail solution, supporting 18,000 distributors in 22 countries. 
  • Provided online and offline capabilities for efficient distributor management. 
  • Built an advanced recommendation engine to enhance distributor decision-making and profitability. 
  • Provided mobile payment options to enable transactions on the go, improving the efficiency and effectiveness of distributor operations.
  •  Scheduled a 4:00 AM call to ensure a smooth start to the day's operations for salesmen.

Benefits

  • 60% reduction in order-to-cash cycle resulting in faster payments and improved cash flow. 
  • $15.5 million savings on store audits over three years. 
  • 8% improved turnover in the D&E market. directly impacting the company's revenue and profit outcomes. 
  • Supports 100,000+ orders per day, 1.5 billion euros of business, and 1.3 million+ outlets, demonstrating the  scalability and reliability of the platform. 
  • High system availability, ensuring uninterrupted operations and minimal downtime.
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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