Client

Our client is a Fortune 500 multinational conglomerate that produces fire, HVAC, and security equipment for buildings.

Challenges

• The client had problems integrating all their disparate ERP systems, viz. SAP, JD Edward, and Baan, and wanted to reduce their total cost of operations.
• They wanted to simplify their integration landscape (BizTalk, IBM IIB, APIGEE, P2P, etc.) and reduce the cost of third-party supplier integration. The unavailability of a robust collaboration tool resulted in high costs.
• There were many process inefficiencies due to manual intervention in warehouse and materials handling.
• The client wanted to introduce reusability across the enterprise with complex third-party system connectivity, reduce infrastructure costs, and improve scalability.

LTM Solution

• LTM leveraged MuleSoft to strategize, redesign, and implement enterprise-wide integrations.
• An API management layer exposed each service as an API, replacing point-to-point integrations.
• Enhanced collaboration was enabled via third-party suppliers.
• Multiple ERPs were migrated from legacy integration tools like IIB and BizTalk to MuleSoft.
• We deployed a global standard integrations (build for reuse) architecture to retrieve business information from the database and simplified enterprise-wide integration with API-led connectivity.
• The solution also enabled continuous tracking and reporting on MuleSoft.
• We also developed a canonical model standardized communication protocol to ease complex integrations from ERPs, third-party systems, and other procurement systems.
• We successfully integrated SAP ERP, Workday, and Salesforce CRM end systems across integrations.

Business Benefits

• 25% Faster onboarding of new procurement systems with API-based connectivity
• 30% Reduction in time-to-market, with automated handling of warehouse operations
• Zero Supplier integration cost with API-based architecture
• 240+ Integrations done via API-led integration leveraging MuleSoft
• Globally distributed cloud, diverse system connectivity