End-to-End Integration Solutions for a Leading Swiss Manufacturing Company

Client

The client is a leading Switzerland-based manufacturer and provider of related services for elevators, escalators, and moving walkways

Challenges

• Support for SAP Middleware SAP Process Integration (PI) 7.4 scheduled for a phase-out.
• Choosing a suitable Integrated Platform-as-a-Service (iPaaS) solution from among SAP Integration Suite or MuleSoft.
• Unmanageable growth in the number of transactions processed using the middleware platform.
• Eminent adoption of new security protocols like Open Authorization (OAuth).
• Adoption of event-driven and open API architecture while continuous integration with ERP and existing designs.
• Tradeoff between business priority and best practice solutions.

LTM Solution

• LTM helped migrate 800 SAP PI dual stack to SAP PI 7.5 single stack and SAP Cloud Integration.
• Leveraged LTM's SAP PO Profiler accelerator as a precursor to migration.
• Integrated SAP ERP and SAP SuccessFactors for more than 13 processes in Onboarding, Learning Management, and Employee Central modules using SAP Cloud Integration.
• Built 20+ integration proof of concept with future cloud-based CRM, i.e., Salesforce, and completed 10+ user stories following agile methodology.
• Utilized the Core/Flex model, i.e., a workforce model that combines consultants working on core development and support activities, proof of concepts, and adopting new technologies.
• Facilitated greater communication and coordination between teams to reduce errors and meet project requirements.
• Implemented testing, alert/notification automation, and monitoring platforms to improve the reliability and scalability of the organization's applications and services.
• Built reusable interface components to ensure standardized and easy adaptation.
• Adopted an API-first approach to make APIs easy to consume and reusable by various backend and frontend applications. 

Business Benefits

• Reduced configuration time for invoicing and pre-implement ERP/cloud integration file transfer by 60% and 80%, respectively, by reusing solutions.
• Migration automation helped to achieve 100% audit compliance for Cloud Platform Integration (CPI) transports due to Change and Transport System (CTS+).
• Administered all the technical integration, allowing the client to focus on core business activities.
• Eliminated downtime by monitoring automation.