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  • What we do
    CAPABILITIES
    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
    • Industry.NXT
    Business AI
    • BlueVerse
    PROPRIETARY OFFERINGS
    • GCC-as-a-Service
    • Unitrax
    • Voicing AI
  • Industries we serve
    INDUSTRIES
    • Banking
    • Capital Markets
    • Communications, Media and Entertainment
    • Energy & Utilities
    • Healthcare
    • Hi-tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Retail and CPG
    • Travel, Transport and Hospitality
  • About us
    ABOUT US
    • Company
    • Investors
    • Brand
    • Newsroom
    • Partners
    • Insights
    • Environment, Sustainability and Governance
    • Diversity, Equity and Inclusion
  • Careers
Contact
  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Industries we serve
  3. Retail Consulting & CPG Solutions by LTM for Seamless Consumer Experiences
  4. Retail

From Experience to Engineering to Efficient Ops

Transforming Retail with Digital, Data & AI, Apps, and Cloud Solutions

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AVASANT  |  LTM

LTM Recognized as an "Innovator" in Avasant's Retail Digital Services 2024 RadarView™

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Achieve 2x Tangible Benefits in Retail & CPG: Elevate CX through IT Quality Engineering Excellence

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4X E-commerce Revenue Growth for US-based Home Improvement Retailer

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Omnichannel Platform Helps UK's Leading Electronics Retailer Increase Online Traffic by 2.5%

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Overview

With global uncertainties and changing customer behavior, there is a need to create an ecosystem where customers feel understood, valued, and excited to return. In this new retail landscape, innovation drives engagement, efficiency, and loyalty for customers with digital transformation.

LTM’s digital technologies and deep domain expertise, turbocharged with our partner ecosystem, help build new retail business models and sales channels for growth, future-ready core, monetize data, and become agile and efficient.

  • Industry Segments
  • Practice Snapshot
  • Offerings
  • Platforms and Accelerators
  • Awards
  • Videos
  • Case Studies
  • Our Partners
  • Key Insights
  • Our Leaders

Industry Segments

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  • Convenience, discount stores, department stores, mass merchandizing, and grocery stores
  • Specialty retail-home improvement and electronics
  • Apparel, fashion, and lifestyle
  • E-commerce and distribution
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Practice Snapshot

35+
Retail Clients
6
Retail Giants as clients across Segments
23 Years
of Retail & CPG Domain Expertise
7000+
Associates

Offerings Across the Value Chain

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Enable hyper-personalized and seamless customer experience for retail consumers by leveraging unified commerce, distributed order management, Gen AI, AR/ VR, and Customer 360 insights.

Modernize your stores with comprehensive solutions for smart shelves, Point of Sale (PoS), smart checkout, store associate empowerment, and in-store experience transformation.

Develop intelligent and connected merchandising planning capabilities with a solution suite that simplifies planning assortment and space, gathering floor intelligence, and managing pricing, promotion, sourcing, and suppliers.

Minimize distribution channel disruption through insights driven by supply chain control tower, integrated demand planning and forecasting, inventory management, warehouse management, and transport management systems.

Enable future-ready data and cloud foundations using our in-depth capabilities, including data engineering & advanced analytics and monetization, Gen AI, Machine Learning (ML), cloud transformation, and cloud Ops.

Drive agility and growth at optimized cost through IT modernization, ERP Transformation, DevSecOps , next-gen managed services, smart unified ops, platform-led business operations, QE, and cybersecurity.

Platforms and Accelerators

Data discovery for smarter decision-making

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AI Fabric for Cloud and Next-Gen tech

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Unified multi-cloud transformation at scale from decisions to ops

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Enterprise-ready Gen AI platform

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AI and NLP driven intelligence to accelerate software development

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Unlock new revenue streams with 360° commerce media

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Self-learning product recommendations and predictions platform

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AI-driven competitive intelligence for e-commerce strategy

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Comprehensive self-learning digital platform for store associates

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Awards and Recognitions

2024

LTIMindtree has been recognized as an “Innovator” in Avasant’s Retail Digital Services 2024 RadarView™

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2023

LTM Acknowledged as a Rising Star in ISG Provider Lens™ Supply Chain Services: Supply Chain IT Operation Services 2023 Report.

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2023

LTM Recognized as a Visionary in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation services,2023.

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2023

LTM Positioned as an Enterprise Innovator in HFS Horizons: Retail and CPG Service Providers, 2023.

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2023

LTM Recognized as a Major Contender in Everest Groups’ Supply Chain IT Transformation Services for Retail and CPG PEAK Matrix® Assessment 2023.

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Videos

Global SAP Operations Transformation for a Leading Cosmetics Major

Insights from NRF 24 : Hear from Snowflake and LTM leaders, as we embark on the next phase of our partnership and unravel the transformative impact of GenAI.

Metro’s leadership discusses how LTM built their responsive supplier portal

Driving Real-world Results

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Data-driven Personalization Touches 100Mn Consumer Personas for Leading Cosmetics firm

  • Case Study
  • Data& Analytics

Data-driven Personalization Touches 100Mn Consumer Personas for a Leading Cosmetics Firm

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case-studies

LTM helps leading UK retailer transform in-store and online customer experience with omnichannel

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caseStudies

AI-Powered Forecasting Drives 3% Revenue Growth and 8% Reduction in Stock-Outs for Major Global Convenience Store Retailer

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caseStudies

IT Strategy for a Sports Goods Retailer

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caseStudies

Boosting Global Reach and Efficiency:

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caseStudies

World’s Leading Video Game Retailer Undergoes Managed Services Transformation

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caseStudies

Our Partners

Microsoft AzurePartners Logo
Sales ForcePartners Logo
snowflakePartners Logo
databricksPartners Logo
OraclePartners Logo
AdobePartners Logo
GooglePartners Logo
awsPartners Logo
SAPPartners Logo
ServicenowPartners Logo

Key Insights

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Leveraging Supply and Demand Sensing to Optimize the CPG Supply Chain

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Harnessing the Power of Generative AI in the Retail Industry

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Gen AI is the Gamechanger that Europe's Retail and CPG Industry Needs

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Navigating the Informed Consumer Journey ─ Brand and Marketer Strategies

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Unleash the Power of Generative AI to Transform Retail & Consumer Industry

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Product recommenders in the retail space:

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Open-Source Software in Retail & CPG: Minimizing Risk through Effective Security Management

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Strategizing for Legacy Brands D2C Fulfillment

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Shaping the new retail customer experience

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Making Customer Service and Digital Contact Center Solutions Future-Ready

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AI in Retail: How Gen AI is Transforming Planogram Compliance

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Redefining Retail and Consumer Commerce:

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Tech-celeration in customer experience Retail industry in the post-pandemic era

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Smart Retailing

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Reimagining Omni Retail with AI

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Redefining Retail: The Dark Store Advantage Towards Omnichannel Excellence

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Achieve 2x Tangible Benefits in Retail & CPG: Elevate CX through IT Quality Engineering Excellence

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Our Leaders

Samir Gosavi
EVP & Chief Business Officer, Retail and CPG
Samir Gosavi

EVP & Chief Business Officer, Retail and CPG

Srinivasa Raghavan Parthasarathi
EVP & Head of Delivery, Retail and CPG
Srinivasa Raghavan Parthasarathi

EVP & Head of Delivery, Retail and CPG

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It’s time to Outcreate

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