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Contact
  • What we do
    CAPABILITIES
    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
    • Industry.NXT
    Business AI
    • BlueVerse
    PROPRIETARY OFFERINGS
    • GCC-as-a-Service
    • Unitrax
    • Voicing AI
  • Industries we serve
    INDUSTRIES
    • Banking
    • Capital Markets
    • Communications, Media and Entertainment
    • Energy & Utilities
    • Healthcare
    • Hi-tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Retail and CPG
    • Travel, Transport and Hospitality
  • About us
    ABOUT US
    • Company
    • Investors
    • Brand
    • Newsroom
    • Partners
    • Insights
    • Environment, Sustainability and Governance
    • Diversity, Equity and Inclusion
  • Careers
Contact
  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Industries we serve
  3. Digital Transformation in Manufacturing | Manufacturing Consulting Services - LTM
  4. Aerospace and Defense IT Consulting Services & Solutions | LTM
  5. Customer Experience

Customer Experience

Customer Experience

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Overview

The shift towards digitization has forced enterprises to rethink and re-imagine their customer touchpoints throughout their business value chains. With a focus on safety, reliability, and innovation, the Aerospace and Defense (A&D) industry aims to exceed customer expectations, fostering trust and loyalty in an ever-evolving and competitive market. LTM provides comprehensive commercial excellence solutions, spanning from the utilization of omnichannel B2B and B2B2C strategies to pricing analytics. Our services include identifying opportunities, promoting up-selling and cross-selling products, all focusing on transforming the customer experience.

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Fast-tracking Warranty Management with Augmented Intelligence for a Global Fortune 500 Home Appliances Corporation

  • Case Study
  • Manufacturing

Fast-tracking Warranty Management with Augmented Intelligence for a Global Fortune 500 Home Appliances Corporation

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Reengineering Customer Engagement and Experience for Captive Finance Division of Global Automotive Major

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Harmonization & Transformation of Global Lead-to-Order Processes for Water Technology Company

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How Did LTM Help One of the Largest Automobile Enterprises in the US Unlock Smarter Lead Nurturing with Salesforce’s Einstein AI Predictions

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Enabling Salesforce Ecosystem Resiliency through Next-gen Managed Services for Global Industrial Manufacturer

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B2B E-Commerce Store for Channel Partners of a US-Based Company

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CX Transformation for a Global Manufacturer of Materials Processing Machinery and Aerial Work Platforms

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Advanced Material Movements Tracking Solution for a French Multinational

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What We Think

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Revolutionizing Customer Experience in Manufacturing: Understanding the What, Why, and How

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Immersive Field Service Management System: Manufacturer's Mantra for Customer Success

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C-Suite Questions on Digital Strategy with SAP S/4HANA

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Building the Timeless Enterprise Together with SAP

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Maximizing Revenue with a 360-Degree Customer View

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Field Service Transformation Strategy for Industrial Original Equipment Manufacturers (OEMs)

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Next-Gen Business Transformation

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The Reimagined Enterprise on Oracle

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Digitize the Core - Accelerate the Needs of a Digital Enterprise

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