B2B E-Commerce Store for Channel Partners of a US-Based Company

Client

Our client is a US-based manufacturer of industrial pump and compressor products supporting and supplying to the process fluid and gas industries.

Challenges

• The existing system was outdated and had limited accessibility for usage.
• The system synced only with JD Edwards and not with any of the latest solutions.
• Additionally, the client wanted to enable a unified view on the customer front and enhance its global visibility.

LTM Solution

• Replaced an outdated e-commerce platform ERP2Web which only worked with JD Edwards with a modern e-commerce platform and deployed it as the enterprise-wide e-commerce solution.
• Integrated Oracle Commerce Cloud with three ERP’s (Oracle JDE, MS Navision, and Infor Syteline) and CRM applications for global visibility and single unified customer view using Oracle Integration Cloud Service. 
• Delivered capabilities for channel partners to streamline:

a) Stock quotes for parts

b) Customer quotes for parts

c) Quotes through OCC and CPQ for units

Business Benefits Delivered

• Enhanced customer satisfaction and informed decision making.
• Improved business productivity and accelerated ‘quote to order’ conversion.
• Significantly reduced the turnaround time.