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Case study
Assessing and optimizing the ServiceNow platform for a large manufacturing conglomerate
85% improvement in platform health, 30% reduction in technical debt and 20% reduction in BAU issues.
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Stay connected for latest updates on LTIMindtree
Case study
Optimizing ServiceNow platform performance for an American Fortune 500 card services major
implemented ~79k enhancements in 10 weeks to reduce technical debt and improve platform health by 10%.
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Overview
ServiceNow has evolved to be a transformative force, enabling organizations to streamline operations and drive innovation across the enterprise. As ServiceNow’s influence extends beyond IT, encompassing HR, Customer Service, Field Service, Finance, and Supply Chain, it’s imperative for organizations to take a holistic look to optimize these investments to maximize value and ROI.
LTM’s comprehensive ServiceNow platform assessment, Now Assess 360, is backed by years of proven experience, robust tools, and meticulous methodologies. Led by a team of seasoned experts, this assessment helps organizations uncover opportunities to save costs, maximize platform efficiency, streamline operations, and simplify their IT landscape – while identifying ways to transform business processes for sustained growth and innovation.
Now Assess 360 Framework

Benefits
With Now Assess 360, unlock opportunities for
- Cost optimization
- Business value realization
- Future-proofing ServiceNow landscape
- Enhanced efficiency