Organization wide Firewall Upgrade Migration and Operational Support

Client

The client is a Fortune 50 Oil and Gas Major

Challenges

The client faced, following challenges:

• Geographically distributed locations for 350+ firewalls migration and support  
• Migration to next generation firewalls with least impact to business operations

LTM Solution

• Performed technical and process reviews and established converged operations support model for integrated operations with automation and best practices implementation
• Process standardization and centralized knowledge management empowered to deliver support for 48% increased landscape over three years

Business Benefits

• 100% firewall availability, zero unplanned outage and zero change failure/rollbacks for 1800+ Change implementations
• 19% reduction in change execution efforts and 28% improvement in MTTR for incidents