Anoop Thomas
CoE Lead, Salesforce Functional consulting.
Anoop Thomas has more than 17 years of industry experience specializing in Customer Experience Consulting and Global Delivery Management for complex SaaS/PaaS transformations primarily for Salesforce.com solutions. With prime focus on the arena of Customer Relations Management, Sales Force automation, CPQ, Contact Centre Transformation, Marketing processes, and eCommerce; Anoop has been delivering transformational experience for customers across the globe.