LTM Recognized as a Leader in the Avasant Multisourcing Service Integration 2023-2024 RadarView™

Managing complex and diversified IT services across multiple suppliers is becoming difficult for enterprises. To overcome this challenge, companies are increasingly leveraging multisourcing service integration (MSI) services to ensure seamless business operations across a multivendor landscape. They are also utilizing generative AI capabilities for service integration across various MSI towers to optimize costs and derive better business outcomes.

Recognizing these market dynamics, LTM has developed and invested in its proprietary solutions over the last few years to deliver end-to-end MSI services. LTM also collaborates with partners such as ScienceLogic and ServiceNow to deliver service management capabilities and has codeveloped the Canvas CloudXperienz platform with these partners. Additionally, LTM has set up a ServiceNow experience center and innovation lab in Hartford, Connecticut, to accelerate customers’ digital transformation journey.

“Leadership in multisourcing service integration orchestrates harmony from complexity, guiding teams to seamless collaboration and innovation. In Service Integration and Management (SIAM), it is about uniting providers for impactful outcomes under one vision “- Dr. Shivanand Jadhav, Global Head SIAM, LTM.