Operate to transform (O2T)
LTM’s-O2T offering for SAP re-pivots operations into a -“Keep the business transforming”- function. It delivers SAP managed services across four dimensions – operations, landscape, business process KPIs, and end user personas. Our targeted 4D model execution powered by the canvas platform not just improves efficiency in operations through hyper automation but continuously improves your business outcomes.
Value Proposition
with LTM O2T customers can benefit from:
- 25%-30% reduction in work volume
- 35%-40% faster resolution of incidents
- 15%-20% improvement in person productivity
- Key business KPI improvements
O2T Model
Do less
- Eliminate manual, repetitive work
- Automate tickets/ requests through tools, digitizing workflows
Do fast
- Focus on faster resolution and reduced mean time to resolve (MTTR)
- Automation led incident resolution
- Intelligent monitoring
Do more
- Improve business processes and KPIs
- Improve persona productivity with persona-driven support
Do better
- Simplify process with proactive problem management
- Simplify SAP landscape with technical debt reduction
Our Assets
Drive intelligent SAP operations with our profiler tool. It provides a 360-degree analysis of the SAP system across various dimensions to identify hotspots for knowledge transition, automation, technical debt reduction opportunities and key business KPIs impacted.
Canvas discovery is a cognitive tool that discovers the service patterns and operations to highlight opportunities for automation and process improvements across engagement lifecycle.
Smart assist tool for transactional error analysis. The tool has an in- built library of diagnostic tests to analyze SAP business processes. It acts as guided resolution tool for the operations team and helps accelerate the ticket resolution process.
Solving for Clients
Intelligent Operation & Innovation with Business Adoption and System Reliability for European Utility Major
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Amplifying Business Value through SAP Operations for a Major Global Semiconductor Manufacturer
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Outcreate Your Business
Outcreate with LTM
Outcreate Together
It’s time to Outcreate