Our Banking and Financial Services (BFS) leverages process, industry and technical knowledge to offer end-to-end solutions. We help our customers across industries to become more agile and flexible with minimum business upheaval. Our deep and broad BFS expertise and business solution capabilities focus on driving customer experience, process efficiencies and regulatory compliance. We have specialist domain knowledge with strategic applications such as:

• Pega® Client Life Cycle Management
• Pega® Know Your Customer
• Pega® Smart Investigate
• Pega® Smart Dispute
• Pega® Customer Service

Our insurance domain experience in serving leading insurance clients globally, along with the innovation we bring, positions us as a preferred partner of choice in achieving digital transformation. We help our insurance clients:

• Co-create inventive products and solutions
• Target diverse markets to broaden reach and secure conversion
• Improve customer engagement
• Achieve cost benefits through automation of process & reduce the burden on back-office operations

Ruletronics’s Next Generation Young Insurance practice has industry-leading strengths in consulting, technology, and sourcing. We have specialist domain knowledge with strategic applications.

• Pega® Customer Service for Insurance
• Pega® Marketing for Insurance
• Pega® claims for Insurance

Our Healthcare and Life Sciences SMEs have supported large scale Pega® implementations at leading healthcare clients in the US and have knowledge of strategic applications on:

• Pega® Customer Services
• Pega® Care Management
• Pega® Health Care Industry Framework

Digitization, multi-platform content consumption, social media integration and end-to-end data management are just some of the disruptive forces surrounding Communication, Media and Manufacturing industries today. By applying our custom automated workflows, not only will you improve reliability, but also minimizes cost. Additionally, it facilitates single-click provisioning and activation, as well as a smooth migration to cloud-based business and operational support systems for service fulfilment, assurance and billing.

We have specialist domain knowledge with strategic applications:

• Pega® Marketing for Communications
• Pega® Customer Service for communications for B2C
• Pega® Customer Service for communications for B2B
• Pega® Fulfilment control

Around the world, public sector organizations are facing a range of challenges such as increased citizen expectations, growing awareness, digitally connected world and shrinking budget.

We address these challenges and deliver improved outcomes with digital strategies and data-driven insights from your region by using smarter technology like Pega®. We have specialist domain knowledge with strategic applications:

• Pega® Customer Service
• Pega® Survey

The Ruletronics solution for Disability Claims Management drastically reduces the turnaround time while increasing efficiencies and experience, thus unleashing the true potential of the Pega Digital Process Automation platform.

Our solution manages end-to-end Short-Term Disability (STD) and Long-Term Disability (LTD) claims for insurers and Third Party Administrators (TPA), with early claim intervention strategies that reduce the claims management lifecycle and decrease disability duration. The solution leverages pre-built guided processes, official disability guidelines, omnichannel communications, e-forms (powered by DocuSign), e-payments via PayPal, Fitbit integration, dashboards and performance reports.

The Intelligent Quality Incident Management Solution (iQiM) is a robust solution for streamlining overall quality processes across the manufacturing lifecycle by leveraging cognitive assistance, improving compliance, collaboration and enforcing SLAs.