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Fast-Track Future: Integrating CRM & ERP Using MS Dynamics 365 for Enterprises
Achieving exponential business growth goes beyond having the right products or services. It is crucial to understand your customers better and delight them at every step in their journey with your enterprise. This is only possible through seamless experiences across sales, marketing, and servicing functions. Tying together the internal operations of the organization that impact customer experience can help build a robust and unified digital enterprise. Integrated sales, marketing, service, supply chain, finance, and operations allow you to understand your customers better and deliver seamless end-to-end customer experiences that are truly delightful and enduring.
The customer and business landscape is constantly evolving. The evolution is accelerated by the rapid technological advances that the industry is witnessing today. Agility is important while responding to business dynamics, customer expectations, economic volatilities, and adapting technology to drive a competitive edge.
The team at LTM possesses deep industry expertise and strong capabilities in Microsoft Dynamics 365 and Microsoft Business Applications. We can help you navigate the transformation to the future faster and create a timeless enterprise.
Spotlight
#daretoReimagine
Learn how world’s leading enterprises working with LTM maximized their business potential on Microsoft Dynamics 365 and transformed into a Timeless Enterprise.
Videos
Navigating the Power Platform Landscape for Organizational Agility (Patterns of value, AI, and Copilots)
Webinar: Modernize Field Service with the Fusion of Dynamics 365, CoPilot, and Innovative Capabilities
Stories of Outcreation
Modernizing Field Service at Scale: Faster, Connected, and AI-Ready
Heavy Transport, Light Footprint: How a Global Leader Cut 90% of Manual Reporting and Unlocked Strategic Planning
Driving 35% Faster Case Resolution for a GCC Airline Using an AI-Powered Case Management Solution
Offerings
Craft enduring client experiences with better knowledge of your customers and seamless execution. Synergize sales, marketing, and service organizations by integrating them with your backend operations on MS Dynamics ERP. Leverage MS Business Apps data analytics and insights to anticipate your customers’ needs and exceed their expectations!
Drive legacy replacement, cloud enablement, streamline and simplify processes with real-time data and insights using MS Dynamics F&O. The insights allow enterprises to adapt to the changing needs, drive increased efficiencies, enable enhanced customer experience and business growth. Reduce time to gain insights using LTM’s Lumin by Fosfor.
Create a digital contact center of the future with the integrated capabilities of Microsoft Dynamics. Deliver self-service, live, and collaborative agent experiences enhanced with conversational AI. For seamless multi and omnichannel experiences, leverage best-of-the-breed hardware and platforms for voice recognition, analytics, and advanced telephony.
Modernize legacy digital core ERP with MS Business Apps ERP and deliver quick, simple ERP capabilities that co-exist seamlessly with legacy. The business apps help build a unified interface in case of mergers and acquisitions that typically result in multiple ERP solutions in the landscape.
Create a single pane of glass around legacy ERP and CRM to digitize the core and deliver capabilities faster with power apps. Build applications promptly to seamlessly integrate and augment enterprise capabilities and react to urgent business scenarios with interference with core business apps.
Identify supply chain risks, evaluate and monitor supplier performance, collaborate with suppliers, and balance the demand and inventory with Dynamics 365 ERP coupled with power of LTM’s Lumin by Fosfor. Make informed decisions to prevent disruptions with the MS Dynamics technology platform for agility in adapting to changing supply scenarios.
Our Solutions
Near Zero-Touch Migration(NZTM) solution accelerates and simplifies the transition from Legacy CRM to Microsoft Dynamics 365 CRM. Designed to minimize manual intervention, NZTM automates schema mapping, security role transformation, code conversion, and data migration. It ensures improved accuracy through AI-driven translation and significantly reduces migration time and costs. With seamless conversion of business flows to Power Automate and robust support for transactional data migration, NZTM empowers enterprises to modernize with confidence. This offering is ideal for organizations seeking a fast, reliable, and cost-effective CRM transformation journey.
LTM’s PowerShift empowers enterprises to modernize legacy applications by seamlessly migrating them to the Microsoft Power Platform. Leveraging AI-powered tools like the Assessment Wizard and GPT-4-driven RPA models, PowerShift automates UI analysis, schema generation, and app development. Its Integration Hub ensures smooth connectivity with existing systems, while Compliance Enforcer and Cost Optimization tools enhance governance and efficiency. The result is faster, more accurate migrations with reduced manual effort and significant cost savings. Backed by LTM’s global Power Platform Center of Excellence, PowerShift is your catalyst for scalable, low-code transformation.
LTM’s Data Archival Solution for Microsoft Dynamics 365 empowers enterprises to manage data growth efficiently while ensuring compliance and cost optimization. Tailored for high-volume environments like D365 Sales and Customer Service, the custom solution enables seamless access to archived records, supports audit history and attachment archival, and enforces robust data retention policies. With potential operational cost savings of up to 80%, it offers a scalable, secure, and governance-aligned approach to long-term data management. LTM’s solution ensures data hygiene, regulatory readiness, and performance optimization across the data lifecycle.
Product Expertise
- Marketing
- Sales
- Customer Insights
- Service
- Customer Voice
- Field Service
- Commerce
- Supply Chain Management
- Intelligent Order Management
- Project Operations
- Finance
- Human Resources
- Power Apps
- Power Automate
- Power Virtual Agents
- Power Pages
- Power BI
- Business Central
- Guides
- Remote Assist
- Connected Spaces
- Fraud Protection