Experience-as-a-Service Transforming Tourism from Journeys to Joy
Experience-as-a-Service (EaaS) is transforming tourism by emphasizing personalized and immersive experiences over traditional travel approaches. The whitepaper highlights AI-driven data analytics, smart itineraries, and digital concierges to provide real-time personalization. It examines trends like sustainable tourism and hyper-targeted marketing, offering strategies for travel providers to enhance loyalty, revenue, and customer satisfaction in the growing experience economy.
