Data and compliance needs for CFPB adherence
CFPB supervision[6] refers to the process by which the Consumer Financial Protection Bureau (CFPB) oversees certain financial institutions to ensure they comply with federal consumer financial protection laws. Through supervision, the CFPB examines how these companies operate, manage risks, and treat their customers.
Data related to disclosure regarding communications and notice of debt and compliance with the Fair Debt Collection Practices Act (FDCPA) policies and procedures, monitoring, and audit process.
Alternate data is data collected from non-traditional/secondary and tertiary sources, and there is more emphasis and frameworks to be mandated for data governance around alternate data, especially related to customers’ creditworthiness and credit history that is used in credit underwriting.
Data consolidation of pricing discrimination, lending restrictions, and data related to enhanced review.
Effectiveness of information technology in the detection and prevention of data breaches and cyberattacks, suspicious activity, and anomaly detection.
- Consumer reporting companies (CRC)
CRCs, banks, loan servicers, and others—that furnish information to the CRCs for inclusion in consumer reports have a significant role to play in the fair and accurate reporting of credit information and are subject to the Fair Credit Reporting Act (FCRA).
- Mortgage origination and servicing
Data consolidation of loan originators compensation details and waiver of borrowers’ rights.
Data consolidation related to pandemic relief benefits, periodic statements data.
Use of data and technology for auto loans and identifying and preventing UDAAPs.