Field Service Transformation Strategy for Industrial Original Equipment Manufacturers
This POV emphasizes the importance of digital transformation in field services management for OEMs by aligning people, processes, technology, and metrics. It highlights advanced field service technology for OEMs and the shift from transactional to strategic roles, the use of advanced tools for optimization, and the integration of IoT and analytics for predictive maintenance. The POV underscores the need for continuous business model innovation aimed at building field service efficiency solutions for OEMs.
