Providing 24x7 Security Operations Centre Support to a US-Based Multinational Mass Media and Entertainment Conglomerate

Client

Our client is a global media and entertainment company that delivers premium content and experiences for audiences worldwide through television and streaming channels. The customer is also in the business of studio production, content publishing, organizing live events, selling merchandise, and more.  

Challenges

• Delayed events, alerts, and workflows due to bottlenecks in SIEM/network and a larger attack surface
• Lack of information about the infrastructure due to limited visibility, blind spots, and misplaced access controls for L1/L2 specific activities
• Increased volume of security alerts causing alert fatigue amongst SOC operators

LTM Solutions

• Provisioned Level 1 and 2 diagnosis and validated security events
• Contextualized security events with applied threat intelligence feeds 
• Delivered 24x7 security operations center support for uninterrupted monitoring, investigation, and response for security events
• Scheduled and monitored execution of vulnerability assessment (VA) scans and application vulnerability scans
• Enabled tool-based monitoring and administration of Infosec applications
• Reported findings and recommended remediation steps with periodic application upgrades

Business Benefits

• Increased security visibility and minimized breach impact and reporting through 24x7 monitoring
• Reduced time to response and accelerated detection and remediation of threats
• Reduced alert fatigue, increased SOC operator efficiency, and bolstered deflection of adversarial attacks with contextual threat intelligence reports
• Identified and remediated security weaknesses to improve security controls and ensured confidentiality, integrity, and availability (CIA)