Outcreating Rapid Cyber Recovery for a Major US Food & Beverage Manufacturer

Our Client

The client is a leading US-based processed food and snack manufacturer operating across the United States and Canada.

Its IT landscape includes 900+ virtual machines, 200+ database servers, and approximately 1.5 PB of backup data distributed across 2 data centers and 23 remote sites.

Given the organization’s reliance on uninterrupted production, logistics, and enterprise operations, cyber resilience and rapid recovery are critical to maintaining supply chain continuity and regulatory compliance.

Market Context

Food and beverage manufacturers are facing increasing ransomware threats as operational environments become more distributed and digitally connected.

Large-scale cyberattacks targeting identity systems, production operations, and enterprise infrastructure can severely disrupt supply chains and business continuity. As recovery expectations tighten, organizations are prioritizing immutable backup architectures, cyber recovery readiness, and coordinated incident response strategies to minimize downtime and avoid ransom dependency.

However, recovering large hybrid environments at scale remains complex, particularly when identity systems, business-critical applications, and communications infrastructure are simultaneously impacted.

Key Challenges

The ransomware attack created a cascading infrastructure crisis across the enterprise:

• Active Directory compromise disrupted authentication and enterprise-wide access controls.
• 900+ virtual machines across primary data centers and remote sites became inaccessible.
• Enterprise email systems were disrupted, impacting internal and external communication.
• Recovery teams needed to restore operations simultaneously across 20+ locations under strict recovery timelines.
• Critical database environments including SQL, Oracle, and SAP HANA required prioritized recovery sequencing to minimize operational disruption.

Key Needs

• Restore business-critical systems rapidly without paying ransom
• Recover identity infrastructure and re-establish enterprise authentication
• Execute coordinated recovery across distributed locations and workloads
• Maintain integrity of backup data during recovery operations
• Align recovery execution to defined cyber recovery objectives and timelines

LTM's Solution

Because Rubrik was already deployed across the environment, all backup data remained intact and uncompromised during the attack. Rubrik’s immutable and air-gapped architecture prevented ransomware from encrypting or deleting backup copies, providing a trusted recovery foundation.

LTM established a joint rapid-response program alongside the Rubrik Ransomware Response Team to coordinate enterprise-wide recovery activities.

Key solution elements included:

• Executed parallel recovery operations across 20+ affected sites to accelerate restoration timelines.
• Prioritized recovery sequencing beginning with Active Directory and identity infrastructure.
• Restored critical application environments and 200+ database servers including SQL, Oracle, and SAP HANA workloads.
• Leveraged Rubrik immutable backups as the clean recovery source across the enterprise.
• Coordinated centralized recovery governance and operational tracking throughout the response lifecycle.
• Restored infrastructure according to defined CRTO requirements to support business continuity objectives.

Business Benefits

• Recovered 900+ servers and 200+ database systems across 20+ sites through coordinated parallel restoration.
• Achieved recovery aligned to defined CRTO timelines, minimizing operational disruption across business functions.
• Eliminated ransom dependency by restoring operations entirely through trusted immutable backups.
• Maintained integrity and availability of backup data throughout the cyber incident.
• Validated enterprise cyber resilience through real-world recovery execution at large scale.
• Sustained 99.9%+ backup success rates following recovery stabilization and ongoing operations.

Conclusion

The recovery effort demonstrated the value of combining immutable backup architecture with coordinated cyber recovery execution. By leveraging Rubrik’s uncompromised recovery platform and LTM’s rapid-response expertise, the organization restored critical infrastructure and resumed operations without paying ransom.

Ongoing efforts focus on strengthening cyber recovery readiness, enhancing resilience testing, and expanding enterprise-wide recovery orchestration capabilities. This foundation positions the organization to respond faster and more confidently to future cyber threats.