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  • What we do
    CAPABILITIES
    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
    • Industry.NXT
    Business AI
    • BlueVerse
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    • GCC-as-a-Service
    • Unitrax
    • Voicing AI
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    • Healthcare
    • Hi-tech
    • Insurance
    • Life Sciences
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    • Retail and CPG
    • Travel, Transport and Hospitality
  • About us
    ABOUT US
    • Company
    • Investors
    • Brand
    • Newsroom
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    • Insights
    • Environment, Sustainability and Governance
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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Modernized a Complex Legacy Platform with 15+ Instances for a Leading American Finserv

Apr 01, 2024

  • Client
  • Challenges
  • LTM Solution
  • Business Benefits
  • Client
  • Challenges
  • LTM Solution
  • Business Benefits

Client

A well-known US-based financial services company with a strong presence across the west and east coasts of US

Challenges 

  • The existing complex, legacy, bank-in-a-box core banking system had been used for multiple years across 90+ countries.
  • Complex demands of big tech clients led to country-specific manual processes
  • The system had an outdated UI and lacked real-time data processing capability 

LTM Solution

  • Mapped the front to back process flow and capabilities.
  • Decomposed various business processes into sub-compact and services.
  • Accelerated modernization by developing the functional grouping to renew, reno-vate, migrate, and as-is
  • Deployed microservices and associated integration architecture for the build.

Business Benefits

  • Streamlined and stabilized the on-going support and improved production and non-production environment support.
  • Simplified the complex landscape to deliver new products and services at speed.
  • Implemented a future-ready composable architecture.
  • >30% reduction in TCO (Total cost of ownership) and minimized operational risk.
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

It’s time to Outcreate

Outcreate Your Business

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It’s time to Outcreate

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