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  • What we do
    CAPABILITIES
    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
    • Industry.NXT
    Business AI
    • BlueVerse
    PROPRIETARY OFFERINGS
    • GCC-as-a-Service
    • Unitrax
    • Voicing AI
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    • Capital Markets
    • Communications, Media and Entertainment
    • Energy & Utilities
    • Healthcare
    • Hi-tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Retail and CPG
    • Travel, Transport and Hospitality
  • About us
    ABOUT US
    • Company
    • Investors
    • Brand
    • Newsroom
    • Partners
    • Insights
    • Environment, Sustainability and Governance
    • Diversity, Equity and Inclusion
  • Careers
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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Large US Based Energy Solutions Provider

Jun 01, 2025

  • What our Client Said
  • What we Heard
  • What we Focussed On
  • What we delivered
  • What our Client Said
  • What we Heard
  • What we Focussed On
  • What we delivered

What our Client Said

  • 600+ Applications
  • No Application Security Process
  • NIST Compliance?
  • Internal IT Compliance rules?
  • High Vulnerability count in applications 

What we Heard

  • Identify True Applications that require Application Security & Mobile Penetration Testing. 
  • External Facing Applications – an immediate concern area. Outside-In Application attack surface area a vital area of testing.
  • No Cloud based testing tools 
  •  Need Automation & SDLC framework for DevOps-DevSecOps
  • Compliance Mapping  
  • Limited Budget 

What we Focussed On 

  • Risk Based Identification of Custom Apps
  • Standardized SDLC Framework-Starting with tool Selection, DAST and then SAST 
  • “Security” & “Compliance” Mapping & Visibility
  • Left Shift the Security Testing Process thru Next Gen automated Transformational Services

What we Delivered

  • 129 Key Applications to focus on from an Application Security Risk Perspective 
  • Structured Security Testing Work-Flow & Plan 
  •  40% + > Improvement in Appsec posture in first 6 months 
  •  Application mapping against NIST and Internal Compliance guidelines
  • On-Prem Security Testing Solutions 
  • Customized Report Formats with detailed Dashboard Reporting
  • Established SDLC framework for DevOps-DevSecOps 
  • Secure Coding Guidelines
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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