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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

High Efficiency HCM for a Real Estate Major

Jan 01, 2022

  • Client
  • Challenges
  • LTM Solution
  • Business Benefits
  • Client
  • Challenges
  • LTM Solution
  • Business Benefits

Client

The client is a flagship real estate company and one of the leading real estate development groups in India.

Challenges

  • Different business processes across subsidiaries.
  • Significant spend on preparing the reports impacting the ability to deliver strategic value to business.
  • Complexity of system customizations, manual processes, and siloed data had made it difficult to operate.
  • No automated connect with employee cadre/role with competencies. High manual efforts were required after each appraisal cycle.
  • No automated flow of requests from the organization to staffing agencies.
  • The career development site was not configured properly for the employees.
  • No standardized process for on-boarding, employee exit or separation process.
  • No integration with third-party job portals.

LTM Solution

  • LTM identified the need for change, developed a roadmap, and identified the right solutions leveraging Enclose framework. 
  • Implemented Oracle Cloud HCM and Taleo to aid the client’s digital transformation strategy and optimize their staffing and employee management processes.
  • Deployed dashboards and workforce analytics for analyzing the current workforce and to enable seamless reporting.
  • Configured model profiles functionality in Fusion, wherein the competencies applicable to any employee change dynamically with change in his or her designation.
  • Automatic posting of job requisitions on the third-party job portal.
  • Internal and external career portals were configured and branded as per corporate guidelines.
  • Automated overall onboarding process with the deployment of Taleo.
  • Managed exit processes using the performance management and checklist functionality.
  • Different orchestration process based on the different order type.
  • Agile and DevOps-based approach for timely delivery.

Business Benefits

  • 62% Faster employee hiring and assessment by improving top talent identification, development, and retention.
  • Implementation of absence rules, confirmation, and resignation clearance processes as per customer requirements.
  • Streamlined business processes and improved talent acquisition and onboarding experience.
  • Provided useful insights into data, improving the quality, and speed of decisions.
  • Lowered cost of HR service and supported scalable growth.
  • More than 50 fast formula configurations for various rules and calculations.
  • Improved visibility into the global talent pool.
  • Reduced time and cost to hire and sped up time to productivity. 
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

It’s time to Outcreate

Outcreate Your Business

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