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    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
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    • AI-led Engineering
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    • Enterprise Applications
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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Fueling Quality Master Data in Heterogeneous & Hybrid Solution Landscape

to Transform a US-Based Semiconductor Manufacturer

May 01, 2023

  • Client
  • Challenges
  • LTM Solution
  • Business Benefits
  • Client
  • Challenges
  • LTM Solution
  • Business Benefits

Client

Our client is a North Carolina, US-based global silicon carbide technology and production leader.

Challenges

  • Data cleansing and enrichment in line with the new material coding solution and harmonization with the existing solution
  • Managing the status of prospective suppliers and customers
  • Extending the role as a supplier and shipping to their party managing number ranges
  • Missing multiple attributes in SAP standard Service Oriented Architecture (SOA) messages forced to shift to SAP ALE-IDOCS
  • Meta-data synchronization after go-live with a custom solution approach

LTM Solution

  • LTM analyzed and strategized the Master Data Governance (MDG) policy to ensure quality master data for all planned digital transformations.
  • Implemented cloud-based SAP MDG hub on S/4HANA for all key enterprise master data objects (material, business partner, and finance).
  • Connected SAP MDG hub to on-premise and on-cloud SAP and non-SAP applications. Cloud Integration Gateway (CIG) and Cloud Platform Integration (CPI) integrated with cloud applications (SAP ARIBA and SAP Salesforce).
  • Implemented the following Master Data Management (MDM) business processes to fulfill the business requirements:
    • Central MDG
    • Master data consolidation
    • Data quality management
    • Mass record processing
    • MDG analytics

Business Benefits

  • 100% business rule-based validation for critical attributes of master data to ensure data integrity
  • 80% improvement in SLA by collaborating and orchestrating business users with an escalation mechanism
  • 85% increase in the quality of spend analytics and corporate reporting by consolidating master data
  • 100% automation of integration with SAP Soware-as-a-Service (SaaS) applications and non-SAP legacy analytics application ith an intelligent platform
  • 95% improvement in user experience through mass changes and record processing functionality
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

It’s time to Outcreate

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It’s time to Outcreate

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