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  1. LTIMindtree is now LTM | It’s time to Outcreate
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  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Empowering Education with AI and Cloud: How AICTE Scaled Seamless Services Nationwide

Jan 01, 2025

  • Client Profile
  • Market trends
  • Need for change
  • LTM Solution
  • Business Benefits
  • Conclusion
  • Client Profile
  • Market trends
  • Need for change
  • LTM Solution
  • Business Benefits
  • Conclusion

Client Profile

The All-India Council for Technical Education (AICTE) is a statutory body under India’s Ministry of Education. It is responsible for planning, developing, and maintaining standards in technical education across the country.

AICTE oversees thousands of engineering, management, and technical institutions across India. It plays a vital role in shaping educational policy, institutional approvals, and academic governance. Moreover, the council manages complex approval workflows and ensures compliance across a vast academic landscape.

Market Trends

India’s higher education landscape is rapidly evolving, driven by policy reforms, digital acceleration, and the demand for scalable, secure systems. Regulatory bodies face the complex task of managing sprawling academic ecosystems while ensuring compliance, transparency, and performance across thousands of institutions. Legacy on-premises setups often lack modern security protocols, integration support, and scalability, making them increasingly unsustainable.

In response, the sector is moving toward cloud-native architectures that support real-time access, centralized governance, and seamless data management. These platforms offer the resilience and agility needed to meet current and future demands. For many organizations, this marks the first step in digital transformation through integrated, policy-aligned cloud solutions—laying the groundwork for long-term modernization.

Client Profile

The All-India Council for Technical Education (AICTE) is a statutory body under India’s Ministry of Education. It is responsible for planning, developing, and maintaining standards in technical education across the country.

AICTE oversees thousands of engineering, management, and technical institutions across India. It plays a vital role in shaping educational policy, institutional approvals, and academic governance. Moreover, the council manages complex approval workflows and ensures compliance across a vast academic landscape.

Need for change

For AICTE, digital transformation was mission-critical. Its revenue-generating approval workflows were built on a legacy technology stack, Oracle Database 11g, Oracle Siebel IP16, Oracle Business Intelligence Enterprise Edition OBIEE 11g, and Oracle Business Intelligence 11g, hosted on aging on-premises data center.

This infrastructure had reached end-of-life, with no Original Equipment Manufacturer (OEM) support available. As user volumes grew and compliance needs intensified, the limitations became increasingly unsustainable.

  • Key challenges included: No support for modern protocols like REST API and Security Assertion Markup Language (SAML)
  • Inability to handle increasing user loads, resulting in approval delays expired Oracle annual maintenance contracts and insufficient licensing
  • Space constraints limiting backup strategy effectiveness
  • Standalone disaster recovery setup with slow activation times

These constraints posed significant risks to operational continuity, user experience, and the ability to scale securely.

LTM Solution

To address AICTE’s aging infrastructure and scalability concerns, LTIMindtree implemented a comprehensive modernization strategy using Oracle Cloud Infrastructure (OCI). Key aspects included:

  • License optimization with BYOL

Reused existing Oracle licenses through OCI’s Bring Your Own License (BYOL) model, minimizing costs and maximizing ROI.

  • Cost-efficient compute with OCPU model

Adopted OCI’s Oracle critical patch updates (OCPU)-based pricing for better performance and cost savings over legacy Virtual Central Processing Unit (vCPU) models.

  • High availability with Oracle RAC

Deployed Oracle Real Application Clusters (RAC) to eliminate single points of failure and improve fault tolerance.

  • Seamless upgrade with minimal downtime

Migrated Oracle Enterprise apps (e.g., Siebel) with near-zero disruption, ensuring uninterrupted approvals and continuity.

  • Enterprise-grade security and native OCI controls

Strengthened application security with extended support through 2034 and leveraged OCI-native features to harden defenses.

  • Performance and scalability improvements

Applications now respond faster, with reduced delays and greater ability to handle growing user volumes.

  • TCO reduction via OCI loyalty points

Accrued OCI credits were redeemed to offset future Oracle license costs, further lowering total cost of ownership.

 

We help the world's most disruptive companies Outcreate

Testimonial image
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Working with AICTE on this transformation was a great example of how we help clients move from legacy systems to modern, scalable platforms. By shifting to Oracle Cloud Infrastructure, we resolved critical challenges like performance bottlenecks and security gaps—and equipped AICTE to serve more efficiently. It’s a strong step forward for digital governance, and we’re proud to have made it happen.

Mohan K Reddy Tikkam

Global Oracle CX and Siebel Practice Leader at LTIMindtree

Business Benefits

  • Reduced AMC and licensing costs by leveraging BYOL and redeeming OCI loyalty points for future Oracle purchases.
  • Optimized resource utilization as OCI scales automatically to handle peak and lean usage periods.
  • Improved application responsiveness, now supporting up to 20,000 users during peak approval cycles without delays.
  • Enabled seamless integration with external systems through REST API support—addressing previous protocol limitations.
  • Eliminated daily 2-hour outages, delivering uninterrupted access to core approval services post-upgrade.
  • Cut disaster recovery setup time from days to hours, with automation possible after the initial drill.
  • Backups for 7 TB filesystem and 4 TB database are now handled efficiently, free from previous space constraints.
  • Streamlined workflows and faster deployments minimized manual delays and improved operational turnaround.
  • Strengthened security posture using OCI-native controls and upgraded enterprise application security features.
  • Eliminated reliance on aging on-premises infrastructure by modernizing the data center footprint through OCI.

Conclusion

This modernization initiative marked a significant milestone in AICTE digital transformation, enabling the council to overcome critical infrastructure limitations and build a resilient, scalable, and future-ready foundation. With improved performance, seamless integration capabilities, and robust security, AICTE is now well-equipped to support growing user demand and expand Oracle workloads.

The use of Oracle Cloud Infrastructure not only enabled smoother operations but also paved the way for innovations aligned with government policy and technological advancement. LTIMindtree’s successful execution of this high-impact transformation reinforces its role as a trusted partner for modernizing mission-critical systems.

CLIENT STORIES

We help the world's most disruptive companies Outcreate

Testimonial image
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"Thanks to team LTIMindtree for their efforts and dedication.”

Dr. Chandra Shekhar Verma

Deputy Director e-Governance Cell, AICTE

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