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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Digital Analytics Solutions for US-Based Insurance ISV

May 01, 2023

  • Client
  • Challenges
  • LTM Solution
  • Business Benefits
  • Client
  • Challenges
  • LTM Solution
  • Business Benefits

Client

Our client is a leading provider of cloud-based software and analytics for insurance carriers, brokers, and MGAs.

Challenges

The client wanted to:

  • Manage real-time messages from 3,000+ end customers.
  • Develop a product-based on massive information generated from messages sent by end customers.
  • Migrate the existing EDW on-prem ecosystem to Snowflake.
  • Revamp the target EDW model to improve user experience and eliminate data redundancy. 

LTM Solution

  • Snowflake on AWS Migrated data from SQL Server EDW to Snowflake. Re-modeled the target architecture to reduce data duplication.
  • Dashboard and Reports Created Charts and dashboard for self-service analysis and MIS reporting.
  • User Management Defined users and roles for enhancing the security model.
  • Integrated Solution Automated end-to-end process including testing and revamping the processing strategy from message-based to batch-based ingestion.

Business Benefits

  • 10TB+ data migration from on-premise EDW platform to Snowflake
  • ~ 15% reduction in the data processing
  • ~ 20% improvement in data availability for downstream consumption
  • Simplification of the target data model for seamless data integration
  • Implemented an end-to-end automated platform for improved user experience
  • Process time optimization of data ingested from multiple end customers using Snowflake, Open-Source tools for scheduling, and SSRS & Power BI
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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