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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Building Security Infrastructure for a US-based Veterinary Services Provider

Feb 01, 2023

  • Client
  • Challenges
  • Solution
  • Key Benefits
  • Client
  • Challenges
  • Solution
  • Key Benefits

Client

One of the largest privately owned veterinary services providers in the US, operating several clinics across the country

Challenges

  • A very high false positive ratio at 95%
  • Multiple admin accounts with challenging tracking
  • Several backlog vulnerabilities that required immediate action
  • Need for end-to-end managed threat detection, governance risk and compliance, identity and access management and vulnerability governance services
  • Very high risk of potential insider threats making the organization vulnerable to credential leaks and data loss

Solution

  • Security monitoring & infrastructure support managed services with 24*7 support for priority incidents
  • Managed threat prevention services with endpoint, network, cloud, data, and web security
  • Endpoint Detection and Response solutions consolidation for cost savings
  • Consolidation of multiple admins accounts into a single service account
  • Implementation of vulnerability governance, identity, and access management, and governance, risk, and compliance services

Key Benefits

  • 150 Admin accounts consolidated into a single service account for efforts savings and improved access governance
  • Reduction in false positive ratio from 95% to 57% in the first two months of the engagement
  • 72% of backlog vulnerabilities remediated within the first 2 months of the engagement
  • Vulnerability management coverage and Endpoint Detection and Response (EDR) coverage improved to 99%
  • Enhanced the existing tools to improve the security posture, situational awareness, and enabled superior regulatory and policy compliances
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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