Building an Automation-First Enterprise with an Oracle Automation Center of Excellence for a Leading Infrastructure Solutions Manufacturer

Our Client

Our client is a leading North American infrastructure solutions manufacturer focused on accelerating digital transformation across its business operations. As automation opportunities emerged across functions, the organization needed a structured way to identify high-value use cases, establish enterprise standards, and scale adoption. It partnered with LTM to create a centralized automation capability that could improve productivity while providing the governance, prioritization, and value tracking needed to support sustainable enterprise-wide automation.

Industry Trends

Industrial manufacturing and infrastructure organizations are increasingly adopting automation, AI, intelligent document processing, and low-code technologies to improve productivity and operational agility. As automation expands across business functions, enterprises are moving toward centralized Automation Centers of Excellence that provide common governance, prioritization, delivery standards, and ROI tracking. These models help organizations move beyond isolated automation projects and create a repeatable capability for scaling innovation, improving efficiency, and realizing measurable business value.

Challenges

• Fragmented automation initiatives: The organization lacked a centralized approach to identify, prioritize, and govern automation opportunities across business functions.
• High manual effort: Significant manual work across operational processes created inefficiencies and inconsistent outcomes.
• Process accuracy and responsiveness: The organization needed to improve process accuracy, compliance adherence, and responsiveness through automation.
• Limited adoption: Awareness and adoption of automation capabilities varied across departments, limiting enterprise-wide value realization.
• Scalability constraints: The organization needed a repeatable operating model capable of supporting automation growth across functions.
• ROI visibility: Demonstrating measurable business value was essential to building executive sponsorship and accelerating broader automation adoption.

LTM Solution

LTM partnered with the client to establish a dedicated Oracle Automation Center of Excellence (CoE) as the strategic foundation for enterprise-wide automation adoption.

Using LTM’s proven Novigo ROI Framework, the team conducted discovery workshops across business personas to identify, assess, and prioritize high-value automation opportunities. A structured governance framework established standards for ideation, development, deployment, ROI tracking, and automation lifecycle management.

The CoE combined RPA, Intelligent Document Processing, and Generative AI, enabling business and technology teams to collaborate more effectively. Project Resource Center, Procurement, and Finance were onboarded into the program, building momentum for broader adoption.

LTM also leveraged AI-assisted development and code-generation capabilities to reduce development effort while improving consistency, quality, and speed to market. The CoE evolved into a strategic innovation hub for continuously identifying and scaling automation opportunities across the enterprise.

Business Benefits

• 21+ high-value automation opportunities identified: Created a prioritized automation roadmap spanning five distinct business personas.
• 10,000+ annual productivity hours savings potential: Uncovered significant capacity improvement opportunities and established a clear pipeline for future value realization.
• ~25% faster automation development: AI-assisted code generation accelerated development cycles and improved delivery productivity.
• Improved operational excellence: Reduced manual intervention across critical processes while improving consistency, accuracy, processing speed, and responsiveness.
• Stronger governance and compliance: Standardized automation practices supported better process control, data accuracy, and compliance adherence.
• Scalable enterprise automation model: Established repeatable frameworks for opportunity identification, prioritization, governance, performance management, and lifecycle management.
• Increased automation adoption: Extended stakeholder engagement across Project Resource Center, Procurement, Finance, and other business functions.
• $5M+ strategic opportunity: Expanded LTM’s strategic footprint and created a pathway to a $5M+ AMS opportunity, currently in advanced discussions.

Conclusion

From individual automation initiatives to an enterprise capability, LTM helped the client create a foundation for continuous automation-led growth. The Oracle Automation Center of Excellence brought opportunity discovery, governance, AI-enabled development, and value tracking into a unified operating model, enabling the organization to scale automation with greater speed and discipline.

As the automation pipeline expands, the CoE can help business teams identify new opportunities, accelerate innovation, and convert Enterprise Automation investments into measurable productivity and business value.