Accelerating Airline Operations

Client 

The airline is renowned for its dedication to providing affordable air travel across diverse destinations in the United States. With a steadfast focus on customer satisfaction and operational efficiency, the client has consistently expanded its offerings, recently venturing into international routes and the hospitality sector. By catering to popular leisure destinations, the airline ensures convenient and cost-effective travel experiences for its customers. This commitment to innovation and service excellence solidified the airline’s standing as a leader in the aviation industry.

Overview

In the highly competitive aviation sector, a leading U.S. airline aimed to expand its reach internationally while diversifying into the hospitality sector. To support this ambitious vision, the airline partnered with LambdaTest and LTM to implement a robust, scalable, and future-ready testing solution. This collaboration not only streamlined testing, reduced costs, and accelerated time-to-market, but also enabled the airline to achieve operational efficiency and complete its digital transformation in aviation within just 18 months.

Challenges

As the airline embarked on its journey of growth and diversification, several challenges emerged that required strategic solutions:

• System integration and validation for expansion: Integrating and validating new systems to support the airline’s international expansion and entry into the hospitality sector.
• Scalability and core operations support: Developing a scalable solution that could optimize key operations like Passenger Service Systems (PSS), Crew Management and Maintenance, Repair, and Overhaul (MRO).
• Technology efficiency and cost management: Managing multiple devices and browsers while reducing high maintenance costs and streamlining testing processes.
• Team collaboration and system adoption: Ensuring effective collaboration and adoption of new systems across business analysts, UAT teams, and developers.

Solution

• Streamlined automation framework 
  LTM leveraged its expertise in Quality Engineering to design an enterprise-grade automation framework, enabling seamless testing across diverse devices and browsers on LambdaTest’s AI-powered cloud platform. The solution improved testing efficiency by 40% and significantly reduced execution time through parallel testing.
  
• Cost savings and resource optimization 
  Transitioning to cloud-based testing with real devices reduced operational costs by approximately 50%, eliminating the need for physical device maintenance. This approach optimized testing workflows and supported frequent updates and fixes with ease.
• High automation coverage
  With the help of AI in the airline industry, the client achieved 85% automation coverage. This helped in minimizing manual testing and enhancing accuracy, thereby ensuring robust validation of core systems.
• Improved testing efficiency
  By refining regression suites and prioritizing critical testing areas, the solution ensured efficient and comprehensive system validation, leading to smoother operations and an effective transformation process.
• Enhanced collaboration and tool standardization
  Standardized testing tools were extended to business analysts, UAT teams, and developers, fostering unified workflows and better collaboration. This resulted in more efficient processes and enhanced oversight through shared test management tools and detailed dashboard reporting.

Key benefits

• 60% -> in Manual Efforts
• 50% -> Year-on-Year Savings on Device Maintenance
• 30–40% -> Decrease in Test Execution Time
• 85% -> Automation Coverage Across All Platforms

Conclusion

Driving Growth and Operational Excellence with LTM and LambdaTest

The partnership between LTM and LambdaTest has been instrumental in driving growth and technological transformation for a leading airline. Through this collaboration, the airline achieved a record time-to-market for their new business model, completing a comprehensive transformation within just 18 months.

Together, LTM and LambdaTest facilitated the airline’s digital transformation in aviation, transitioning from outdated legacy systems to a modern, scalable digital infrastructure. This strategic collaboration has positioned LTM’s client for sustained growth and operational efficiency, setting the stage for continued success in the aviation and hospitality industries.

“LTIMindtree has been working closely with the client to continuously enhance their quality engineering processes. This challenging yet excellent project required a tailored approach to meet the client’s ambitious goals. The enterprise-level automation framework developed by LTIMindtree, leveraging LambdaTest’s AI-powered cloud platform, enabled the customer to achieve significantly improved testing efficiency, a faster execution cycle, higher automation coverage, and a remarkable 50% cost savings.”

Sunie Paul | Associate Vice President | Quality Engineering | LTIMindtree

Learn how to transform your business using AI-powered Quality Engineering.

Contact us today at qes@ltimindtree.com to get more information on our solutions and know how we can help drive your digital transformation.