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  • What we do
    CAPABILITIES
    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
    • Cybersecurity
    iTransform
    • AI-led Engineering
    • Data and Analytics
    • Enterprise Applications
    • Interactive
    • Industry.NXT
    Business AI
    • BlueVerse
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    • GCC-as-a-Service
    • Unitrax
    • Voicing AI
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    • Capital Markets
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    • Healthcare
    • Hi-tech
    • Insurance
    • Life Sciences
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    • Retail and CPG
    • Travel, Transport and Hospitality
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    ABOUT US
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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Modernization of Middleware Infrastructure

with SAP Technologies for Leading American Processed Food and Snack Company

May 01, 2023

  • Client
  • Challenges
  • Our Solution
  • Business Benefits
  • Client
  • Challenges
  • Our Solution
  • Business Benefits

Client

The client is a leading producer of soups, canned meals, baked goods, beverages, and snacks headquartered in New Jersey. 

Challenges

  • Use of multiple middleware solutions, leading to a highly complex integration environment, redundant processes and unused interfaces
  • High cost of managing diverse integration landscape (2500+ interfaces)
  • Need for reverse engineering due to unavailability of previous documentation

Our Solution

  • LTM integrated business functions eiciently for profitable operations and sustainable growth by consolidating on a single SAP PO/CPI-based middleware platform.
  • Reduced risk by replacing the customer's obsolete Electronic Data Interchange (EDI) platform.
  • Modernized the customer's Enterprise Application Integration (EAI) platform and integration approach between the customer's systems of record and cloud applications.
  • Put the customer's on a path to support digital transformation by integrating with mobile devices and IoT in the near future.
  • Replaced IBM IIB9 EAI platform and its related integration components like adapters and MQ Series with SAP PO and CPI.
  • Replaced Gentran EDI platform and Axway AS2 with SAP PO through a B2B add-on.
  • Standardized, consolidated, and achieved maturity in B2B transactions and acknowledgments using SAP B2B add-on.
  • Improved testing quality with our Integration Migration suite.
  • Ensured naming convention and transport validation using our PO Profiler.

Business Benefits

  • Optimized the number of EDI interface maps leading to a reduction in Total Cost of Ownership (TCO)
  • Maintained appropriate documentation per interface resulting in reduced operations cost
  • Streamlined and consolidated system maintenance with a single window of operations
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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