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  • What we do
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    iRun
    • Application Management Services  
    • Cognitive Infrastructure Services
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    • AI-led Engineering
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    • Enterprise Applications
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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Identity and access management for American Entertainment Conglomerate

Jun 01, 2025

  • Scope
  • Key Takeaways
  • Solution Highlights
  • Business Benefits
  • Scope
  • Key Takeaways
  • Solution Highlights
  • Business Benefits

Scope

  • Support & enhancement of WM IDM 
  • WM IDM platform is a set of applications built around Okta using .NET which adds a layer of abstraction.

Key takeaways

  • The client has 1500+ applications integrated with Okta.
  • There are around 50K+ WM employees using okta for accessing the applications.
  • Almost 50K+ B2B users access WM applications through Okta Authentication
  • Almost 50K+ user logins per day.

Solution highlights

  • DevOps – Azure DevOps was implemented to reduce the time taken for deployment 
  • QA Automation – IDM Platform test cases were automated using Selenium + C# .NET
  • Agile process – Helped Warner Media with implementing Agile processes
  • A C# .NET script was created to verify the SharePoint data and highlight the data errors.

Business benefits

  • The DevOps implementation has reduced the deployment time from 2 hours to 30 mins per environment  
  • Reduced the test case execution time from 48 hours to 9 hours
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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