Enterprise-Wide Business Transformation with Single, Harmonized ERP for US-Based Auto Trading Major

Client

The client is a US-based auto trading major.

Challenges 

A US-based supplier and wholesale distributor of automotive components had initiated such a transformation, choosing the SAP S/4HANA ERP. However, it was facing many hurdles, and the overall program was delayed by almost two years. Key business challenges were as follows:

• In-flight takeover of a Greenfield S/4HANA transformation.
• Reduce process complexities on multiple legacy systems. 
• Multi-country roll-out beginning with a Pilot Deployment in the US followed, by roll-outs in Canada and Mexico. 
• Process expertise to ensure timely execution with lack of documentation on existing processes.

LTM Solution

LTM stepped in and partnered with the client to take over the implementation program inflight. We used an innovative delivery approach to minimize transition from the incumbent service provider. We formed a senior advisory team of SAP experts, who had rich domain experience. After a detailed assessment of the overall program this team proposed a re-invented baseline solution template and a revised implementation road map for the program.

We went one step ahead and used our proprietary Mosaic Transformation Platform to accelerate and de-risk the entire program execution.

As a result, the new S/4HANA ERP was deployed on time, including an innovative solution for real-time dynamic commodity pricing – A critical business process for our client.

Key highlights of our program execution approach are as follows:

• Global Template Re-baselining – Revised solution design. 
• Seamless integration of S/4HANA digital core with other SAP Cloud and third-party, on-premise solutions. 
• SWAT Team based project assessment and solution template re-baseline. 
• Reinvented the program road map with release-based deployments.
• Persona-focused change management to build confidence in users and drive S/4HANA adoption

Business Benefits

Our seamless execution delivered several business benefits for the client, such as:

• Improved business outcomes like 20% faster order-to-cash cycle times and inventory turnaround by eight percent. 
• Cohesive solution integrating S/4HANA with third-party apps for end-to-end business process execution. 
• Simplified future sales, provisioning, delivery, revenue predictions, and forecasts.
• Real-time consolidated reporting and better decision making.
• 10+ Business enabling solutions for 10X business value. 
• Automatic determination of commodity pricing. 
• 25% reduction in manual efforts.