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  1. LTIMindtree is now LTM | It’s time to Outcreate
  2. Insights
  3. Enhancing the customer experience by modernizing a leading North American bank's contact center

Electronic General Supply Kits & Sealant Ordering System for a Global Sustainable Aerospace Giant

Sep 01, 2023

  • Client
  • Business Challenges
  • Solution Highlights
  • Business Benefits
  • Client
  • Business Challenges
  • Solution Highlights
  • Business Benefits

Client

The client is a pioneer in sustainable aerospace, allowing safer and more unified global aerospace services. They are a worldwide enabler in the aerospace industry with operations in helicopters, commercial aircraft, space, and defense. They are an industry leader in manufacturing, designing, and delivering aerospace services, products, and solutions to a wide customer base worldwide. 

Business Challenges

  • Introduce an electronic general supply and sealant ordering system to handle ad-hoc requirements and orders. 
  • Integrate the new system with the client’s existing business ordering logistics tool. 
  • Eliminate paper-based manual ordering and reduce delays caused by the operators. 
  • Gather insights into the consumption of ad hoc general supply kits and sealant, which will aid in the reduction of the general supply consumption, sealant waste, and other data-driven improvements.

Solution Highlights

  • Rolled out the business ordering logistics application whereby an operator could order sealant and AGS to a delivery location without leaving his workstation or platform. 
  • Reduced general supply consumption and sealant waste by increasing the responsibility and traceability of each order. 
  • Improved monthly expenditure reporting based on the actual usage tracked through the app instead of the old ‘divvy up’ process that was used before. 

Business Benefits

  • Achieved a reduction of €700 per set and a monthly sealant spend reduction of €14,000, leading to an annual savings of €168k in just one year.
  • Received Yearly Innovation Award from the client for implementing this product
  • Saved considerable costs and person-hours with paperless manufacturing.
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Case Study
calendar June 3, 2024
Modernize Your Workloads on Snowflake with PolarSled
David Althoff
Chief Business Officer, Insurance

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