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99% Faster, Smarter Product Taxonomy with AI

Apr 01, 2021

The client

Our client is a global leader in the design and manufacturing of engineering products, specifically in the irrigation sector, aiming to enhance its e-commerce business.  

Market trends in manufacturing product engineering

The product engineering industry is witnessing a significant transformation driven by AI-powered automation, digital integration, and data-driven decision-making. Organizations are increasingly leveraging generative AI and intelligent automation to streamline complex processes such as product classification, taxonomy creation, and attribute mapping to drive a robust digital transformation in manufacturing. This shift is reducing manual intervention and improving efficiency across industries, especially in sectors dealing with extensive product catalogs.  

Another key trend is the adoption of cloud-based product lifecycle management (PLM) systems, enabling seamless collaboration across global teams. These systems integrate advanced data analytics, IoT, and AI-driven insights to enhance product design, accelerate time-to-market, and optimize lifecycle management. The demand for real-time decision-making has also driven the adoption of edge computing and IoT, allowing manufacturers to process data faster and improve predictive maintenance strategies.  

As companies focus on e-commerce-driven growth, there is an increasing need for intelligent product discovery through AI-powered taxonomy solutions. Automated classification and hierarchical structuring enable businesses to provide a seamless buying experience, improving product visibility and customer engagement. Sustainability has also emerged as a key driver, with organizations prioritizing eco-friendly materials and circular product design to reduce environmental impact.  

With the rise of multi-region, multilingual deployments, businesses are looking for scalable solutions that can adapt to different geographies and regulatory frameworks. The integration of AI-driven self-learning models ensures continuous improvement, making product engineering more agile, cost-efficient, and responsive to market demands.

Challenges

The client faced significant hurdles in managing and organizing its extensive product catalog due to fragmented data storage across siloed legacy systems. With product details available in multiple formats, developing a structured taxonomy manually required enormous effort and resulted in high turnaround times.

  • Complex product data

The client managed over 13,000 stock keeping units (SKUs), each associated with 100+ catalogs and 30-50 attributes per product, making manual classification inefficient.

  • Hierarchical complexity

The product taxonomy was complex with eight levels of classification, including geo-based and business-specific segmentation, further complicating data structuring.

  • Manual effort and high resource utilization

Taxonomy development required extensive human intervention, which increased operational costs and slowed down time-to-market.

  • Multilingual and multi-region challenges

The need for seamless deployment across multiple regions and languages made classification consistency difficult.

  • Poor customer experience

Due to inconsistent taxonomy, buyers faced difficulty in finding exact or related products, leading to higher bounce rates and lower sales conversions.

Without an automated solution, these challenges hindered efficiency, delayed product discovery, and impacted the overall e-commerce experience.

LTIMindtree’s solution

To overcome the client’s challenges, LTIMindtree implemented an AI-driven product taxonomy solution powered by its Insight NxT platform for implementing a much-needed digital transformation in manufacturing. This solution leveraged generative AI in supply chain optimization, computer vision, and statistical clustering to automate taxonomy creation, eliminating the need for manual intervention and significantly reducing turnaround time.

  • AI-powered taxonomy creation: The system automatically analyzed product data, identified relevant attributes, and assigned appropriate categories, tags, and hierarchies. This reduced human effort while ensuring consistent and intelligent classification.
  • Dynamic taxonomy remodeling: As new products, regions, and business conditions evolved, the AI engine continuously adapted the taxonomy structure, ensuring that product classifications remained relevant, optimized, and up to date.
  • Omnichannel hierarchy mapping: The solution seamlessly integrated product taxonomy with supply chain structures, allowing for uniform classification across multiple e-commerce platforms, distributor networks, and regional markets.
  • Enterprise integration: LTIMindtree’s AI engine synchronized with existing systems to unify scattered product data, breaking down legacy silos and providing a single source of truth.
  • Multilingual and multi-region adaptability: The AI engine intelligently adjusted taxonomy structures based on regional classifications, language preferences, and compliance needs, enabling smooth multi-region deployment.
  • Automated decision-making: The system used statistical clustering and AI models to intelligently categorize SKUs, reducing misclassification and improving product discoverability.

Tech stack

  • LTIMindtree’s Insight NxT platform
  • Generative AI
  • Computer vision (CV)
  • Natural language processing (NLP)
  • Optical character recognition (OCR)
  • GPT-3
  • Statistical clustering

Business Benefits

  • 99% time reduction in product taxonomy creation.
  • Data extraction time reduced from 60 hours to 6 minutes per catalog.
  • Automated mapping reduced resource utilization by 80%.
  • Enhanced customer experience, leading to better sales conversion and reduced bounce rate.

Conclusion

By leveraging LTIMindtree’s AI-driven product taxonomy solution for digital transformation in the manufacturing industry, the client transformed its e-commerce business, achieving faster product classification, cost reduction, and higher sales conversions. The Insight NxT-powered approach ensured an automated, scalable, and future-ready solution for intelligent product taxonomy by using AI in supply chain optimization. Thus, leveraging AI is crucial for manufacturing firms to streamline and enhance their workflows, future-proofing their operations for sustainable success.

Testimonial

“The AI-driven taxonomy solution has significantly reduced our time-to-market, improved operational efficiency, and enhanced customer engagement by making product discovery seamless.”

Naushad Khambhawala – Vice President of Manufacturing, Americas, LTIMindtree

Looking for an AI-driven solution to accelerate and optimize your product taxonomy?

Reach out to us at mfg.communications@ltimindtree.com

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