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LTM BlueVerse Contact Center as a Solution (CCaaS)

Smarter Support. Seamless Service.

Scalable and responsible AI

Turning smart service into enterprise impact

Modern contact centers shape the moments that make-or-break brand trust.

However, legacy tech and siloed systems keep them stuck in the past.

BlueVerse Contact Center-as-a-Solution (CCaaS) changes the equation. It blends autonomous agents, smart automation, Gen AI-assisted human agents, and connected workflows to reimagine customer support.

CCaaS enables AI-powered customer service that’s always on, always learning, and always improving.

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What makes it different

Compatible with human-like voice

Compatible with human-like voice, chat, email, SMS, and social channels — Omnichannel support covering inbound & outbound interactions

Real-time sentiment analysis

Real-time sentiment analysis with corrective measures

Real-time bi-directional language translation

Real time bi-directional language translation

Human-like vocal attributes

Human-like vocal attributes and strategic brand positioning

OOB integration

OOB integration with various Enterprise CRM and ITSM systems

Smart Agent View

Smart Agent View includes live dashboards with pre-call insights, transcripts, next best actions, and post-call summaries

Unlock you business creativity

Unlock you business creativity

Talk to our experts to explore how CCaaS fits your customer engagement.

Contact us

It’s time to Outcreate

Outcreate Your Business

Outcreate with LTM

Outcreate Together

It’s time to Outcreate

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